ChurnZero
JANUARY 11, 2024
The central bank continued its fight against price inflation and raised overnight interest rates several times. In other words, we asked more complicated and probing questions in each subsequent year to reveal better benchmarks. 2023 customer success budgets Economic context: U.S. Venture funding slowed as did the IPO market. of revenue.
ChurnZero
MARCH 18, 2022
With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,
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AWS Machine Learning
OCTOBER 6, 2022
The solution automatically extracts data and classifies documents (for example, driver’s license, paystub, W2 form, or bank statement), providing the required fields for the consumer verifications used to determine if the lender will grant the loan. Almost the entirety of the Informed SaaS service is hosted and enabled by AWS services.
Solvvy
JUNE 22, 2022
billion hours — for retail, banking, and healthcare sectors combined by 2023. Fintech and other companies in the finance and banking sector use conversational AI to power virtual banking assistants that can process transactions, check account status, and contact customers about suspicious transactions to prevent fraud.
Totango
JUNE 26, 2020
The COVID-19 pandemic has had an economic impact that threatens to cause a lasting downturn in SaaS business. This reduction in cash flow is likely to increase rates of SaaS customer churn. High churn can be dangerous for SaaS enterprises as more than 90 percent of customer value is derived from recurring revenue.
JustCall
JANUARY 5, 2023
CallMiner is a SaaS-based customer engagement and voice analytics tool that uses artificial intelligence and machine learning to gather, transcribe, and reveal insights from 100% of your customer interactions. Personal information and legal compliance are essential in the finance, banking, and healthcare industries.
JustCall
MARCH 9, 2023
Contact Center Software SaaS contact centers (cloud-based) also help you establish a calling facility with remote agents and completely eliminate the need for a physical space to house all your equipment. You get the benefit of pre-trained, industry-specific AI modules for niche businesses like banking, finance, retail, etc.
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