Quality Contact Solutions

FEBRUARY 26, 2021

We are committed to ensuring the privacy and security of our client data and systems. The certification will assure current and future clients of our commitment to data safety”, said Angela Garfinkel President and Founder of Quality Contact Solutions. SOC 2 Type II certification is considered to be the benchmark for data security.

Telemarketing 52

Telemarketing B2C outsourcing Benchmark 52

Quality Contact Solutions

JULY 31, 2020

Using telemarketing services can help grow your business and have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall.

Telemarketing 52

Telemarketing Automotive B2B Healthcare 52

Quality Contact Solutions

JULY 19, 2021

Aurora, NE (June 9, 2021) Quality Contact Solutions (QCS) has announced that all outbound telemarketing services provided to its enterprise clients will be STIR/SHAKEN compliant with An Attestation before the Federal Communication Commission’s June 30, 2021, deadline. About Quality Contact Solutions. qualityvoicedata.com.

Telemarketing 52

Telemarketing B2C outsourcing Enterprise 52

Quality Contact Solutions

DECEMBER 31, 1969

When you work for a virtual company, everyone is always curious about your job and it is not always received nicely, especially when people find out that I am an operations manager for a company that does work in the telemarketing industry. The post B2B Telemarketing Services: What does an Operations Manager do? Daily report analysis.

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Telemarketing B2B Management B2C 40

Quality Contact Solutions

AUGUST 9, 2022

Combating Fraudulent Calls with STIR/SHAKEN Data shows Americans received 50.5 Telemarketing Laws: The Good, Bad, and Ugly. Compliance Checklist for Outbound Telemarketing. Situations like this are all too common and are why the Federal Communications Commission (FCC) implemented a set of protocols called STIR/SHAKEN.

Call Center 98

Call Center Telemarketing B2C B2B 98

Anexa BPO

JUNE 16, 2020

This is why many companies of all structures, including B2B and B2C, require business process outsourcing (BPO) – and more specifically, telemarketing services. On the other hand, telemarketing offers its own list of benefits to having direct and personal access to clients, which help to boost sales. What is Telemarketing?

Telemarketing 40

Telemarketing outsourcing Business Process Outsourcing B2C 40

Anexa BPO

MAY 14, 2020

Telemarketing Explained. Telemarketing remains one of the most frequently used tools in connecting with new customers and pitching a product or service. Telemarketing has proven a trusted method of B2C communication as it maintains the gold standard of human interaction. Contact us today to boost your business.

Telemarketing 40

Telemarketing B2C outsourcing Marketing 40

Quality Contact Solutions

JANUARY 7, 2022

Is there a required framework to support data transfers? Do they have proven experience with telemarketing laws ? Do they have proven experience with telemarketing laws ? Data Security: Maintain the privacy and security of you and your customers. Is industry experience critical? Do they need to be SOC 2 compliant

Business Process Outsourcing 98

Business Process Outsourcing Telemarketing outsourcing B2C 98

Quality Contact Solutions

OCTOBER 4, 2022

For example, pay-per-click ads (PPC) allow you to detail the audience you want to target based on data like demographics, geography, and behavior. 8 Key Metrics Telemarketing Companies Need To Evaluate Performance. Experts in Lead Generation and B2B Telemarketing. They can also be tailored to your specific budget.

Best practices 111

Best practices Telemarketing outsourcing B2B 111

Quality Contact Solutions

DECEMBER 31, 1969

The CECP certification program includes rigorous instruction and testing to ensure the individual has a thorough knowledge of telemarketing regulations (both U.S. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions.

Telemarketing 67

Telemarketing Business Process Outsourcing outsourcing B2C 67

Quality Contact Solutions

OCTOBER 10, 2022

10 Ways to Use an Outbound Telemarketing Partner. Remember that communication comes in all forms (reports, data, verbal, and in-person). How will results be communicated to me, and what is the frequency they will be delivered? How will updated data be shared with me, and what is the frequency of delivery?

Call Center 98

Call Center Telemarketing outsourcing Scripts 98

Quality Contact Solutions

NOVEMBER 5, 2021

To learn more about how to choose an appointment setting company, check out these resources: 3 Crucial Tips For Choosing a B2B Telemarketing Services Provider. Tina has over 25 years of call center experience with both inbound and outbound B2B and B2C programs. How to Select a Third-Party Call Center Services Company. Learn More.

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Telemarketing outsourcing B2B B2C 98

Dialer 360

DECEMBER 14, 2018

Telemarketing is common among marketing companies to connect with the potential customer. Historically, telemarketing consisted of companies making a telephone. With new technology, telemarketing has expanded to include video conferencing call as well. Telemarketing is often to try to sell a product or service.

Telemarketing 20

Telemarketing B2C Call Center Sales 20

Talkdesk

MARCH 5, 2020

These systems are also well-suited in Business to Consumer (B2C) scenarios where sensitivity to call abandons is more important than high call volume. Only when the dialer reaches a live “hello” does it pass the call through to the agent, along with any associated customer data and/or call script.

Telemarketing 80

Telemarketing B2C B2B Scripts 80

Quality Contact Solutions

APRIL 1, 2021

The best inbound call center services can support both Business to Business (B2B) and Business to Consumer (B2C) client needs. My experience with Midwesterners is also grounded in data. Megan’s experience includes working as an outbound telemarketing manager for a Fortune 100 company for many years. Customer service and support.

Call Center 98

Call Center outsourcing Telemarketing B2C 98

Quality Contact Solutions

DECEMBER 31, 1969

However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. If a calling campaign consists of nothing more than a text script and not any data collection, a call center can program and launch in their sleep. Literally, the first question is generally “what is the cost?”

Call Center 40

Call Center Telemarketing Bilingual agents outsourcing 40

Calltools

MARCH 20, 2019

The telemarketing industry and contact centers fall under the purview of the FTC. The 3 Percent Rule The TCPA creates an ever-changing landscape where telemarketing and call center industries operate. Automatic dialers are popular in B2B and B2C selling. Rules and Regulations The Federal Trade Commission (FTC) is the U.S.

Telemarketing 40

Telemarketing B2C Abandon Call Technical Support 40

Quality Contact Solutions

DECEMBER 31, 0001

One sales rep does the talking, and the other sales rep does the call guide navigation and data entry. Other Articles You Might Find Interesting: How Much Training is Too Much in Outbound Telemarketing? Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization.

Best practices 40

Best practices Telemarketing B2B Sales 40

Quality Contact Solutions

DECEMBER 31, 1969

One sales rep does the talking, and the other sales rep does the call guide navigation and data entry. Other Articles You Might Find Interesting: How Much Training is Too Much in Outbound Telemarketing? Successful B2B Telemarketing Services Starts With Training. QCS Ensures Telemarketing Programs Get Ongoing Training.

Best practices 40

Best practices Telemarketing B2B Sales 40

NobelBiz

JUNE 5, 2023

Data Privacy and Compliance Issues With stricter data privacy laws and regulations globally, call centers must ensure they are compliant. This challenge involves acquiring consent from prospects, securely storing data, and making sure communication practices do not infringe upon any rules.

Call Center 52

Call Center Scripts CRM Contact Center 52

Quality Contact Solutions

DECEMBER 31, 1969

Born and raised in the heartland of Nebraska, Quality Contact Solutions (QCS) stands out from other telemarketing companies. QCS has provided outsource telemarketing solutions for over 13 years. There are a lot of telemarketing companies out in the marketplace. There are a lot of telemarketing companies out in the marketplace.

Telemarketing 66

Telemarketing outsourcing Call Center B2C 66

Quality Contact Solutions

MAY 4, 2021

Tina has over 25 years of call center experience with both inbound and outbound B2B and B2C programs. Tina is a strategic thinker and loves digging deep into the data to determine the appropriate levers to pull to positively impact performance. Tina Lisell is a Senior Operations Manager for Quality Contact Solutions.

outsourcing 98

outsourcing Call Center Calibration Abandon rate 98

Quality Contact Solutions

DECEMBER 31, 1969

Be sure to include your back-end reporting in your end to end testing to ensure the data being transmitted is coming across appropriately in the outsourcers reporting. Throughout her career, Kelli has worked on both inbound and outbound B2B and B2C programs.

outsourcing 56

outsourcing Customer Care Call Center B2C 56

Quality Contact Solutions

MARCH 6, 2020

Tina has over 25 years of call center experience with both inbound and outbound B2B and B2C programs. Tina is a strategic thinker and loves digging deep into the data to determine the appropriate levers to pull to positively impact performance. Tina Lisell is a Senior Operations Manager for Quality Contact Solutions.

B2B 69

B2B Scripts B2C Construction 69

CrazyCall

JANUARY 21, 2019

Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Is inside sales just a different word for telemarketing? That’s where inside sales dramatically diverge from what is understood as telemarketing. How inside sales differs from telemarketing: the script.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

Quality Contact Solutions

MARCH 18, 2021

Keep Data in Mind Tools are not very helpful without the export of actionable and precise data. You need to ask your new partner for clear and concise information and data analysis from the inbound call center’s performance.

outsourcing 98

outsourcing Call Center Call flow Coaching 98

Quality Contact Solutions

AUGUST 20, 2021

Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, today announced that it is now officially SOC 2 Type 1 and HIPAA certified. At QCS, our priority has always been to protect our clients’ data and implement the highest security and privacy measures available.

Call Center 98

Call Center Telemarketing outsourcing B2C 98

Quality Contact Solutions

SEPTEMBER 29, 2021

Well, that is an easy answer even without researching the specific data, as it would be (or should be) 100%. Can you guess the percentage of businesses, large and small, that want to reduce their labor costs?

Business Process Outsourcing 98

Business Process Outsourcing outsourcing Call Center Technical Support 98

Quality Contact Solutions

JANUARY 12, 2023

Finally, they use and apply metrics to make data-driven decisions and track progress. In addition, proven sales leaders identify activities necessary to effectively design and implement strategies for their teams to help achieve broader organizational objectives.

Sales 52

Sales Best practices Coaching Morale 52

Quality Contact Solutions

DECEMBER 31, 0001

Additionally, an inbound call center can also offer upselling or cross-selling efforts, lead generation, appointment setting, and data clean up services, to name a few. With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros. Business to Consumer (B2C).

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

Quality Contact Solutions

DECEMBER 31, 1969

Additionally, an inbound call center can also offer upselling or cross-selling efforts, lead generation, appointment setting, and data clean up services, to name a few. With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros. Business to Consumer (B2C). Contact Us.

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

NobelBiz

SEPTEMBER 5, 2023

Telemarketing and call center operations form the backbone of many businesses, enabling them to connect directly with their audience. Avoiding Spam Labels: Local numbers are less likely to be tagged as spam or telemarketing by call recipients. Consistent Refreshers: The world of sales and telemarketing is ever-evolving.

Contact Center 59

Contact Center Telemarketing Telecommunications Call Center 59

Quality Contact Solutions

SEPTEMBER 22, 2022

This data is then used to reach the users again. Lead Generation Strategy #3: Telemarketing Telemarketing lead generation companies are experts at what they do and relieve the burden of these efforts off your team. Telemarketing lead generation companies also help to provide more qualified leads.

Telemarketing 98

Telemarketing Advertising outsourcing Marketing 98

Quality Contact Solutions

DECEMBER 20, 2021

“Data security is critical in today’s business climate. ” The SOC 2 Type 2 certification is an independent audit assessing internal controls involving security, availability, and confidentiality of the data processed on behalf of customers, as defined by the American Institute of Certified Public Accountants (AICPA)? .”

Call Center 52

Call Center Telemarketing outsourcing B2C 52

JivoChat

DECEMBER 5, 2021

For example, if you are a B2B company, the way you are going to structure customer assistance is different compared with B2C businesses. Do you know when you call a telemarketing center and they transfer you a thousand times before being able to give any solution to your issue? Use data to improve.

Customer Service 52

Customer Service Customer centricity Telemarketing Sales 52