AWS Machine Learning

NOVEMBER 17, 2023

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon. With fully managed agents, you don’t have to worry about provisioning or managing infrastructure. The following diagram depicts the agent structure.

APIs 86

APIs Customer Service Construction Analytics 86

JustCall

JANUARY 23, 2024

In this guide, we will look at seven WhatsApp tools for businesses to manage—and monitor—their business campaigns optimally. Compliance and Security Does it adhere to WhatsApp’s Business API guidelines? Can it connect with third-party APIs for added functionality? Let’s go! What is WhatsApp Marketing Software?

Management 52

Management APIs CRM Chatbots 52

Babelforce

APRIL 16, 2020

An API is an ‘Application Programming Interface’. APIs are the foundation for your business processes in more ways than you could possibly guess. So let’s take this simple concept and ask: how are APIs enhancing contact center services? So let’s take this simple concept and ask: how are APIs enhancing contact center services?

APIs 52

APIs Contact Center CRM Telecommunications 52

Babelforce

APRIL 16, 2020

An API is an ‘Application Programming Interface’. APIs are the foundation for your business processes in more ways than you could possibly guess. So let’s take this simple concept and ask: how are APIs enhancing contact center services? So let’s take this simple concept and ask: how are APIs enhancing contact center services?

APIs 52

APIs Contact Center CRM Telecommunications 52

Babelforce

APRIL 16, 2020

An API is an ‘Application Programming Interface’. APIs are the foundation for your business processes in more ways than you could possibly guess. So let’s take this simple concept and ask: how are APIs enhancing contact center services? So let’s take this simple concept and ask: how are APIs enhancing contact center services?

APIs 52

APIs Contact Center CRM Telecommunications 52

AWS Machine Learning

AUGUST 4, 2023

When a version of the model in the Amazon SageMaker Model Registry is approved, the endpoint is exposed as an API with Amazon API Gateway using a custom Salesforce JSON Web Token (JWT) authorizer. frameworks to restrict client access to your APIs. Search for App Manager and create a new connected app.

APIs 78

APIs Scripts Management Accountability 78

AWS Machine Learning

JANUARY 10, 2024

The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint. API Gateway invokes a Lambda function to initiate model updates.

APIs 99

APIs Construction Engineering Analytics 99

NICE inContact

OCTOBER 29, 2019

Radisson Hotel Group had emerged as a leading global hospitality company and one of the world’s largest hotel groups. Ultimately moving to NICE inContact’s unified CXone cloud CX platform and its contact center software solutions would be pivotal for Radisson Hotel Group.

contact center solutions 48

contact center solutions Contact Center Abandon rate Business Process Outsourcing 48

AWS Machine Learning

OCTOBER 18, 2023

Purina US, a subsidiary of Nestle, has a long history of enabling people to more easily adopt pets through Petfinder , a digital marketplace of over 11,000 animal shelters and rescue groups across the US, Canada, and Mexico. AWS CodeBuild is a fully managed continuous integration service in the cloud.

APIs 94

APIs Metrics Consulting Consulting 94

Natalie Petouhof

JULY 14, 2015

Tweet Managing your API’s has become a very complicated endeavor. If your role to is manage API’s it’s important to figure out how to automate that process. Reducing the effort required to manage API’s can be keep to using resources in other ways that are not as easily automated.

APIs 45

APIs Management Analytics Accountability 45

JustCall

JANUARY 23, 2024

The WhatsApp Helpdesk: Managing Inquiries Effectively Managing inquiries can become challenging as your customer base grows. WhatsApp Business API’s multi-device feature can help you streamline your customer support. You can create groups based on common interests or issues faced by customers.

Customer Service 52

Customer Service APIs Customer Support Metrics 52

AWS Machine Learning

JULY 25, 2023

An AWS Identity and Access Management (IAM) role with permissions to deploy the AWS CloudFormation templates used in this solution and manage resources as part of the solution. Deploy the generative AI foundation model Flan T5-XXL using JumpStart We can deploy this model via Studio as well as via API. and the kernel as Python 3.

APIs 79

APIs Healthcare Accountability Engineering 79

Whitepages Pro

APRIL 24, 2019

Our latest product innovation, Transaction Risk API , was specifically built for easy integration into sophisticated machine learning (ML) models and is designed to help eCommerce merchants, marketplaces, payment processors, and others manage payment fraud. Transaction Risk API delivers a response within 100 ms to meet this need.

APIs 40

APIs Marketing Engineering Metrics 40

AWS Machine Learning

NOVEMBER 22, 2023

Starting from the introduction of the Security Pillar and design principles, we then examine the solution design and implementation with four focus areas: access control, data protection, key and secret management, and workload configuration. Centralize identity management, and aim to eliminate reliance on long-term static credentials.

APIs 83

APIs Accountability Enterprise Transportation 83

AWS Machine Learning

FEBRUARY 13, 2024

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. Features are inputs to ML models used during training and inference.

Accountability 105

Accountability Government Engineering Scripts 105

AWS Machine Learning

APRIL 8, 2024

With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data using a fully managed Retrieval Augmented Generation (RAG) model. Using metadata filters on work groups, business units, or project IDs, you can personalize the chat experience and improve collaboration.

APIs 104

APIs Construction Chatbots Accountability 104

AWS Machine Learning

APRIL 18, 2024

When you’re done, you’ll wonder how you ever managed without it! Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. It’s straightforward to deploy in your AWS account.

APIs 108

APIs Accountability Analytics Entertainment 108

Eptica

JANUARY 6, 2023

Date: Friday, Janvier 6, 2023 Author: Laurianne Merour - Digital Marketing Manager Centre de contact natif Teams : la nouvelle ère. Auteur: Laurianne Merour - Digital Marketing Manager Les agents apprécient les avantages de leur nouvelle connectivité améliorée. Publié le: 06 Janvier 2023.

APIs 117

APIs Coaching Contact Center Marketing 117

VirtualPBX

FEBRUARY 16, 2021

Stay tuned in the next couple weeks for updates related to management of video and calling groups with our softphone that runs on Android and iOS mobile devices and on Mac and Windows computers. With every call you make or receive, digital information passes through some part of the VirtualPBX API.

APIs 98

APIs voip CRM Accountability 98

Help Scout

APRIL 27, 2021

Understanding and managing the power of the queue is critical to a sustainable customer service organization. Why “manage the support queue” at all? That certainly would appear fair and effective, but a well-managed queue can do more than that for you and your team. 14 ways to manage your support queue. Adapt and improve.

Management 118

Management Self service Technical Support APIs 118

JustCall

APRIL 5, 2023

The need for customer success management is fairly new and fast becoming pertinent. Organizations need to embrace the CSM approach to build a trustworthy relationship with customers and track their performance using customer relationship management analytics. What is customer success management or CSM?

Management 52

Management CRM Analytics Customer retention 52

AWS Machine Learning

DECEMBER 21, 2022

Amazon SageMaker Feature Store is a purpose-built feature management solution that helps data scientists and ML engineers securely store, discover, and share curated data used in training and prediction workflows. SageMaker Feature Store consists of an online and an offline mode for managing features.

Scripts 73

Scripts Engineering APIs Big data 73

Quiq

OCTOBER 22, 2021

Through an integration with popular shipping APIs like EasyPost , conversational automation solutions can instantly provide consumers with their most recent order status. The post Modernizing Customer Experience with Order Management Automation appeared first on Quiq. Proactive, Automated Order Status Updates. See a Demo Today.

Customer Experience 52

Customer Experience Management Self service APIs 52

Select VoiceCom Blog

APRIL 17, 2023

Within the realm of BPO, business process management (BPM) is a critical subtopic that enables you to improve your company’s processes and performance. What Is Business Process Management? Some common ways to use BPM include automation, workflow, and compliance management.

Management 52

Management Business Process Outsourcing Best practices outsourcing 52

ConvergeOne

JUNE 7, 2022

At its most basic level, CPaaS is an API-based model for accessing carrier services and media processing resources associated with those carrier services. All they had to do was become a regulated carrier (if they weren’t already) and sell their services as API-based web services. APIs are Like Legos. APIs are like Legos.

APIs 79

APIs Transportation voip Contact Center 79

aircall

OCTOBER 20, 2021

You might be surprised by how much productivity you could claw back with some judicious calendar management. Effective calendar management demands the right tool. For Jennifer Chew, Aircall’s Senior Integrations Product Marketing Manager, Google Calendar tops the list. “I I live and die by my Google Calendar. Batch Tasks.

Sales 62

Sales Management Call flow CRM 62

AWS Machine Learning

APRIL 12, 2023

Amazon Kendra can easily validate the identity of individual users as well as user groups who perform searches with the addition of secure search tokens. User Group Document Type Authorized for Access Guest. These filtered results are returned in response to the query API call made by the application. getUrlEncoder().encodeToString(secret.getBytes(StandardCharsets.UTF_8));

Enterprise 88

Enterprise APIs Engineering Management 88

AWS Machine Learning

MAY 31, 2023

In such cases, data scientists have to provide these parameters to their ML model training and deployment code manually, by noting down subnets, security groups, and KMS keys. Additionally, each API call can have its own configurations. See Supported APIs and parameters for a complete list of supported API calls and parameters.

APIs 79

APIs Scripts Accountability Enterprise 79

AWS Machine Learning

APRIL 25, 2023

The service account is provided with authorization scopes to allow access to certain Gmail APIs. After the project is created, choose the options menu, choose API & Services ¸ and choose Library to view the API Library. On the API Library, search for Admin SDK API and choose Enable. Choose Add new.

APIs 65

APIs Accountability Management Technology 65

AWS Machine Learning

NOVEMBER 22, 2022

Each business unit in the enterprise has different translation workloads and often manages their own translation requirements and vendors. Using Amazon API Gateway , these features are exposed as one simple /translate API. Therefore, another API /customterm is exposed. API Gateway validates the API key.

APIs 70

APIs Enterprise Accountability industry standards 70

AWS Machine Learning

NOVEMBER 17, 2022

AWS IoT SiteWise is a managed service that can collect, organize, search, and consume equipment data from industrial equipment at scale. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC. SageMaker is a fully-managed service that covers the entire ML workflow.

APIs 92

APIs Accountability Metrics Engineering 92

AWS Machine Learning

NOVEMBER 3, 2022

Amazon Redshift is a fully managed, petabyte-scale data warehouse service in the cloud. In Part 1, we saw how to use Amazon Textract APIs to extract information like forms and tables from documents, and how to analyze invoices and identity documents. Extract default entities with the Amazon Comprehend DetectEntities API.

Analytics 75

Analytics APIs Healthcare Big data 75

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. The Amazon Comprehend sentiment API identifies the overall sentiment for a text document. The next graph shows the sentiment across age groups.

APIs 68

APIs CRM Feedback B2C 68

AWS Machine Learning

DECEMBER 21, 2022

Store the details in AWS Secrets Manager. An AWS account with privileges to create AWS Identity and Access Management (IAM) roles and policies. For more information, see Overview of access management: Permissions and policies. Choose Create an OAuth API endpoint for external clients. Prerequisites. Basic knowledge of AWS.

APIs 72

APIs Enterprise Accountability Engineering 72

AWS Machine Learning

AUGUST 15, 2022

You can get started without any prior machine learning (ML) experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. You can use promotions in domain dataset groups and custom dataset groups ( User-Personalization and Similar-Items recipes). Create a dataset group.

Personalization 70

Personalization APIs Entertainment Marketing 70

AWS Machine Learning

OCTOBER 6, 2022

To accomplish this goal, Synamedia’s Software Engineering Fellow, Avi Fruchter, turned to Amazon Rekognition , a fully managed video analysis service that helps accelerate the process of using computer vision models to detect relevant scene-level occurrences such as objects, activities, and even text and scenes.

APIs 66

APIs Engineering Enterprise Advertising 66

AWS Machine Learning

MARCH 30, 2023

Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users. You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. For full instructions, see Getting started.

Personalization 83

Personalization APIs Accountability Engineering 83