Let’s talk about Chat GPT in the Contact Center
CCNG
JUNE 7, 2023
Initially Fred helps define how Chat GPT will be useful using API's along with Adam's caution of betting on operational efficiency and accuracy too quickly - “I thought the most fascinating part for me was some members shared they have used ChatGPT for 1 to 1 functions but none has started using it commercially.
Let's personalize your content