AWS Machine Learning

FEBRUARY 27, 2023

For example, Fairness – The aim here is to encourage models to mitigate bias in model outcomes between certain sub-groups in the data, especially when humans are subject to algorithmic decisions. For example, a credit lending application should not only be accurate but also unbiased to different population sub-groups.

Metrics 98

Metrics Analytics Scripts Banking 98

AWS Machine Learning

JUNE 12, 2023

SageMaker sharded data parallelism Sharded data parallelism is a memory-saving distributed training technique that splits the training state of a model (model parameters, gradients, and optimizer states) across GPUs in a data parallel group. Roop Bains is a Senior Machine Learning Solutions Architect at AWS.

Best practices 96

Best practices APIs Engineering Analytics 96

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43

Noble Systems

MARCH 19, 2021

The ACD (automatic call distribution) lets you direct traffic more efficiently including advanced routing tools such as multiple call queues and agent groups, hold and overflow routing rules, and more. Real-time Insights and Analytics. Contact Us to get the industry’s best small business call center software.

call center software 98

call center software Call Center Interactive Voice Response Contact Center 98

JivoChat

JUNE 28, 2023

Once your website is available, use analytics tools such as Google Analytics to analyze your website performance. Key features: Pre-built website templates Drag-and-drop editor SSL certificate SEO tools Analytics Responsive design 2. Enjoy the SEO tools too, so you can enhance your pages to rank better on search engines.

Engineering 75

Engineering Analytics Real estate Sales 75

JivoChat

MARCH 2, 2022

Wix offers an industry-leading website builder for online stores where you are going to count on more than 500 free templates, separated into categories, like fashion & clothing, electronics, home & decor, and much more. . You can enable manual payments too, such as bank transfers, checks, and cash on delivery. . B2B tools .

Banking 75

Banking Technical Support Sales B2B 75

JivoChat

MAY 31, 2023

Those platforms often allow you to not only create pages but also manage and monitor them, so you can update them when you find necessary, add more sections to your website at any time, and check the performance through analytics reports. To have your ecommerce all set up, you can count on management tools for inventory, shipping, and taxes.

Analytics 75

Analytics Engineering Real estate Marketing 75

CSM Magazine

JANUARY 27, 2025

Start by categorizing them into groups based on shared traits, such as: Order Volume : Are they small-scale buyers or high-volume purchasers? Industry : Different industries may require different product ranges or services. Provide industry-specific recommendations for buyers in niche markets.

Customer Service 52

Customer Service Multi-channel support Chatbots CRM 52

JivoChat

JUNE 11, 2023

Wix Wix offers an industry-leading website builder for online stores where you are going to count on more than 500 free templates, separated into categories, like fashion & clothing, electronics, home & decor, and much more. You can enable manual payments too, such as bank transfers, checks, and cash on delivery.

B2B 75

B2B Sales Analytics Marketing 75

JustCall

FEBRUARY 28, 2024

Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank. JustCall, known for its competitive pricing and crystal-clear call quality, excels in quick set-up and boasts advanced features like call recording and analytics. Customer review “ Super easy to use.

Real estate 52

Real estate CRM Sales Analytics 52

Enghouse Interactive

APRIL 28, 2019

Process Flow: One of the most important operating principles in contact centers is the adherence to communication scripting and workflow. Cost Savings – Ongoing management enables the organization to continually fine-tune processes, call flow scripting, special offer handling and other mission critical responses.

Quality management 40

Quality management Management Scripts Call flow 40

Vistio

AUGUST 9, 2021

Rod Jones has over 35 years of experience in the contact center industry and is an internationally recognized thought-leader, industry analyst, strategic adviser and subject matter expert. In 2005, built a group of companies. Then into the 90s, I built and ran what I think was South Africa’s first BPO business.

Contact Center 52

Contact Center Consulting Consulting Call Center 52

Callminer

AUGUST 1, 2017

A large portion of his work involves helping people increase their call efficiency, especially since the financial services industry depends so much on outbound prospecting over the phone. “ Reduced Queue wait time : This can be done by having a strong dialer that can reroute calls to different agent groups. Bill Dettering.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

SEPTEMBER 22, 2022

With Targeted Sentiment, you can identify groups of mentions (co-reference groups) corresponding to a single real-world entity or attribute, provide the sentiment associated with each entity mention, and offer the classification of the real-world entity based on a pre-determined list of entities.

APIs 95

APIs Contact Center Feedback Analytics 95

Tenfold - Contact Center Blog

DECEMBER 28, 2017

An efficient workforce management approach combines demand generation, skills repository, talent acquisition, allocation, learning and analytics to deliver robust talent connect. One use of artificial intelligence in the call center is for predictive analysis of an agent’s performance based on predictive voice analytics.

call center workforce 54

call center workforce Call Center Technology Management 54

Russel Lolacher

JANUARY 2, 2023

And he’s the co-host of UNpodcast, the business podcast for the fed up with his partner and co conspiracer…co-conspirator… Of course, I got to put a damn word in the script that I can’t even pronounce. And if you don’t, you’re just a random group of people. Hello, Mr. Stratten. Take this along.

Personalization 52

Personalization Employee engagement Management Banking 52

AWS Machine Learning

MARCH 19, 2024

Industrial facilities grapple with vast volumes of unstructured data, sourced from sensors, telemetry systems, and equipment dispersed across production lines. Nevertheless, standalone FMs face limitations in handling complex industrial data with context size constraints (typically less than 200,000 tokens ), which poses challenges.

Construction 135

Construction Scripts APIs Enterprise 135

Balto

FEBRUARY 12, 2025

Modern AI technologies enhance productivity, automate routine work, and provide personalized experiences across industries – from retail to finance to entertainment. Artificial intelligence examples, such as chatbots, self-driving cars, and cybersecurity applications, illustrate the diverse impact of AI across various industries.

Healthcare 81

Healthcare Banking Chatbots Transportation 81