What are the responsibilities of Customer Success Manager (CSM)? How many do you need?
CustomerSuccessBox
MAY 31, 2021
With that said, let’s look at the answer to the most fundamental question, as to how many Success managers should a SaaS company really need? And to understand how to enhance Customer Success Management, check out this article on 5 Best Practices to Enhance your Customer Success Management. Well, that depends on two key aspects.
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