AWS Machine Learning

NOVEMBER 17, 2022

Their production segment is therefore an integral building block for delivering on their mission—with a clearly stated ambition to become world-leading on metrics such as safety, environmental footprint, quality, and production costs. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC.

APIs 93

APIs Accountability Metrics Engineering 93

AWS Machine Learning

NOVEMBER 22, 2023

All of the AWS AI services (for example, Amazon Textract , Amazon Comprehend , or Amazon Comprehend Medical ) used in IDP solutions are fully managed AI services where AWS secures their physical infrastructure, API endpoints, OS, and application code, and handles service resilience and failover within a given region.

APIs 84

APIs Accountability Enterprise Transportation 84

AWS Machine Learning

NOVEMBER 22, 2023

By using the Framework, you will learn operational and architectural best practices for designing and operating reliable, secure, efficient, cost-effective, and sustainable workloads in the cloud. Pursue Metrics-Driven Quality and Continuous Improvement In IDP, what gets measured gets improved.

Best practices 85

Best practices Metrics Feedback Enterprise 85

AWS Machine Learning

OCTOBER 27, 2022

To achieve these operational benefits, they implemented a number of best practice processes, including a fast data iteration and testing cycle, and parallel testing to find optimal data combinations. We can then call a Forecast API to create a dataset group and import data from the processed S3 bucket.

APIs 97

APIs Best practices Metrics Government 97

Totango

MAY 17, 2023

By empowering sales, marketing and customer success teams to work together more closely, his team can ensure initial goals and metrics are clearly understood and the appropriate milestones are transparently agreed upon.

Sales 106

Sales Marketing Metrics APIs 106

Cincom

MAY 3, 2024

An integrated automation solution can build customized onboarding kits full of engaging content like: Account summaries with pending orders, ship dates, etc. This reliability retains accounts that may otherwise defect to competitors seemingly more responsive to their needs.

40

40

AWS Machine Learning

APRIL 24, 2023

In this post, we explore how AWS customer Pro360 used the Amazon Comprehend custom classification API , which enables you to easily build custom text classification models using your business-specific labels without requiring you to learn machine learning (ML), to improve customer experience and reduce operational costs.

APIs 62

APIs Customer Experience Feedback Chatbots 62

AWS Machine Learning

SEPTEMBER 8, 2023

The TextractAsync task calls Amazon Textract using the asynchronous Application Programming Interface (API) following best practices with Amazon Simple Notification Service ( Amazon SNS ) notifications and OutputConfig to store the Amazon Textract JSON output to a customer Amazon S3 bucket.

Construction 104

Construction Metrics Best practices APIs 104

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. As people shift from social media to chat to a live agent, their complete histories and account details go with them. You can also build your own custom integrations using our APIs.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

pindrop

JULY 6, 2021

There are frequent security issues possibly leading to account takeovers. On an inbound call, businesses can use the ANI to search their own database for a match with an existing customer account. In order to safely match an ANI with an existing account, businesses must first validate that the ANI has not been changed or manipulated.

Contact Center 70

Contact Center Average Handle Time APIs Best practices 70

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. As people shift from social media to chat to a live agent, their complete histories and account details go with them. You can also build your own custom integrations using our APIs.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

AWS Machine Learning

SEPTEMBER 1, 2023

Each business unit has each own set of development (automated model training and building), preproduction (automatic testing), and production (model deployment and serving) accounts to productionize ML use cases, which retrieve data from a centralized or decentralized data lake or data mesh, respectively.

Engineering 104

Engineering Accountability Construction APIs 104

AWS Machine Learning

JUNE 5, 2023

Desired target metrics, improvement monitoring, and convergence detection monitors the performance of the model and assists with early stopping if the models don’t improve after a defined number of training jobs. Autotune uses best practices as well as internal benchmarks for selecting the appropriate ranges.

APIs 77

APIs Enterprise Benchmark Metrics 77

AWS Machine Learning

JULY 24, 2023

If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. In this post, we share best practices to deploy deep learning models with FastAPI on AWS Inferentia NeuronCores. Based on these metrics an informed decision can be made. 3 Inf1.24xlarge 16 64 1.5

Scripts 73

Scripts APIs Engineering Best practices 73

AWS Machine Learning

MARCH 13, 2023

The performance of the models is evaluated based on the model-specific metrics (such as F1 score, MSE, or confusion matrix). We use the SageMaker list-models API to identify if it’s retraining based on the model retraining version number and timestamp.

Engineering 82

Engineering APIs Metrics Management 82

ChurnZero

DECEMBER 29, 2020

A relic from bygone days of old-school Account Management, QBRs are a classic, but not timeless, practice; one that feels perfunctory and misplaced in today’s always-connected, data-enriched landscape. Top 4 Metrics Chief Customer Officers (CCOs) Must Know. Rethinking the Quarterly Business Review (QBR).

SaaS 98

SaaS Chief Customer Officer Upselling Metrics 98

CustomerSuccessBox

APRIL 3, 2022

Find your access credentials and API key information below. An API key is available under xxxxxxxxxxxxxxxxx Technical Resources Also find the resources for your tech team, if they wish to review. At the high level, we will discuss Real Growth in SaaS metrics of yours like MRR Retention, MRR churn, Onboarding time, etc.

APIs 52

APIs Accountability SaaS Marketing 52

AWS Machine Learning

JULY 24, 2023

In this section, we show how to build your own container, deploy your own GPT-2 model, and test with the SageMaker endpoint API. implement the model and the inference API. get_caller_identity()['Account'] region = boto3.Session().region_name billion parameters, trained on the WebText dataset, containing 8 million web pages.

APIs 67

APIs Engineering Construction Benchmark 67

AWS Machine Learning

APRIL 6, 2023

While keeping a constant collaborative workstream with our team, MLSL helped us with upskilling our professionals when it comes to scientific excellence and best practices on ML development using AWS infrastructure.” – Bart Zeeman, Strategist and Analyst at CTO office in NXP Semiconductors.

Sales 79

Sales Metrics APIs Marketing 79

Eptica

AUGUST 1, 2018

Through its open API it can also link to other customer-facing systems, such as CRM, ensuring agents always have the latest, most up to date information. You might also be interested in these posts: Why traditional VoC metrics don’t deliver the insight you need to succeed. Categorie(s): Product Best Practice Optimizing CX with Eptica

Average Handle Time 70

Average Handle Time Best practices APIs Consulting 70

AWS Machine Learning

NOVEMBER 16, 2023

These capabilities are essential for demonstrating compliance with regulatory standards and ensuring transparency and accountability in AI/ML workflows. Another important metric is the efficiency for data science users. The following outcomes were achieved: User adoption is one of the key leading indicators for Philips.

Healthcare 90

Healthcare Government Engineering APIs 90

AWS Machine Learning

NOVEMBER 9, 2022

The Triton server loads multiple models and exposes ports 8000, 8001, and 8002 as gRPC, HTTP, and metrics server. A complete API call from the client is as follows: The client assembles the request and initiates the request to a SageMaker endpoint. Provide your Region and account ID. cvtColor(image, cv2.COLOR_BGR2RGB)

Engineering 80

Engineering Accountability APIs Metrics 80

CustomerSuccessBox

FEBRUARY 28, 2022

Which is the key customer retention metrics to track?- Best practices: Consumption vs subscription. Best Practices: It has its NRR retained at $2B ARR. It shows that any acorn can turn out to be a larger account as it started from an acorn. Best Practices: 1000 customers of all pay $100k +.

SaaS 52

SaaS Best practices Enterprise Customer retention 52

SmartAction

MAY 6, 2019

This is the third of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. Best Practice #3: AI Without Data is Like a Race Car Without Fuel. Phone number is a very powerful data point because virtual agents can match it to an account and offer personalized experiences.

Self service 44

Self service Virtual Agent Best practices Contact Center 44

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. As people shift from social media to chat to a live agent, their complete histories and account details go with them. You can also build your own custom integrations using our APIs.

Call Center 40

Call Center Multichannel Contact Center contact center solutions 40

SmartAction

MAY 6, 2019

This is the third of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. Best Practice #3: AI Without Data is Like a Race Car Without Fuel. Phone number is a very powerful data point because virtual agents can match it to an account and offer personalized experiences.

Self service 40

Self service Virtual Agent Best practices Contact Center 40

Amity

SEPTEMBER 25, 2017

I started early on in a blue-collar, manufacturing background doing account management and account services. I then lived in Mexico for a year and did some account management there, which I continued to do when I returned to Michigan. What metrics do you watch closely?

B2C 0

B2C SaaS Accountability B2B 0

AWS Machine Learning

DECEMBER 5, 2022

Whether it’s registering at a website, transacting online, or simply logging in to your bank account, organizations are actively trying to reduce the friction their customers experience while at the same time enhance their security, compliance, and fraud prevention measures. There are several of ways to calculate these two metrics.

Metrics 69

Metrics Best practices Banking APIs 69

AWS Machine Learning

AUGUST 14, 2023

With a big focus on state-of-the art retrieval methods and solid evaluation metrics, it provides you with everything you need to ship a reliable, trustworthy application. Prerequisites The first thing to do before we can use any AWS services is to make sure we have signed up for and created an AWS account.

Enterprise 70

Enterprise Scripts Best practices Analytics 70

AWS Machine Learning

MARCH 6, 2023

In this post, we dive into tips and best practices for successful LLM training on Amazon SageMaker Training. The post covers all the phases of an LLM training workload and describes associated infrastructure features and best practices. Some of the best practices in this post refer specifically to ml.p4d.24xlarge

Best practices 79

Best practices APIs Transportation Scripts 79

AWS Machine Learning

APRIL 23, 2024

The AWS Well-Architected Framework provides best practices and guidelines for designing and operating reliable, secure, efficient, and cost-effective systems in the cloud. It calls the CreateDataSource and DeleteDataSource APIs. Minimally, you must specify the following properties: Name – Specify a name for the knowledge base.

APIs 106

APIs Enterprise Scripts Accountability 106

SmartKarrot

AUGUST 10, 2021

Role: Senior Director, Customer Success – Strategic Accounts Location: San Francisco, CA, US Organization: Checkr, Inc As a Senior Director of Customer Success, you will define and execute on a scalable strategy for driving adoption and growth across the customer base.

Engineering 17

Engineering Best practices APIs Accountability 17

Amity

SEPTEMBER 25, 2017

I started early on in a blue-collar, manufacturing background doing account management and account services. I then lived in Mexico for a year and did some account management there, which I continued to do when I returned to Michigan. What metrics do you watch closely?

B2C 60

B2C SaaS Accountability B2B 60

AWS Machine Learning

FEBRUARY 1, 2024

The level of parallelism you can achieve may be limited by the source system, so you need to account for throttling and use backoff techniques. In the low-latency case, you need to account for the time it takes to generate the embedding vectors. Make sure to use best practices for rate limiting, backoff and retry, and load shedding.

Best practices 114

Best practices Engineering SaaS APIs 114

AWS Machine Learning

NOVEMBER 22, 2023

By using the Framework, you will learn operational and architectural best practices for designing and operating reliable, secure, efficient, cost-effective, and sustainable workloads in the cloud. The AWS Well-Architected Framework helps you understand the benefits and risks of decisions you make while building workloads on AWS.

Best practices 82

Best practices APIs Accountability Enterprise 82

AWS Machine Learning

APRIL 22, 2024

It provides examples of use cases and best practices for using generative AI’s potential to accelerate sustainability and ESG initiatives, as well as insights into the main operational challenges of generative AI for sustainability. Throughout this lifecycle, implementing AWS Well-Architected Framework best practices is recommended.

Best practices 113

Best practices Benchmark Transportation Engineering 113

AWS Machine Learning

APRIL 29, 2024

This often means the method of using a third-party LLM API won’t do for security, control, and scale reasons. It provides an approachable, robust Python API for the full infrastructure stack of ML/AI, from data and compute to workflows and observability. The following figure illustrates this workflow.

APIs 98

APIs Engineering Scripts Management 98