5 Top Customer Service Articles of the Week 5-24-2021
ShepHyken
MAY 24, 2021
With a growing number of consumers influenced by word-of-mouth, don’t let your customers slip away! My Comment: Dale Carnegie said, “A person’s name is to him or her the sweetest and most important sound in any language.” The second most important sound, at least in business, is when the customer says, “Thank you!”
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