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The 13 Best AI Chatbots for Business in 2021 and Beyond [Review and Key Features]

Netomi

We’ll also cover the 5 best chatbot examples in the real world, but more on that later. Without further ado, let’s take a look at the best AI chatbots for 2021 and beyond. What makes Netomi one of the best AI chatbots of 2021? Analytics and real-time reporting. Reporting/Analytics. Multi-lingual.

Chatbots 126
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Knowledge Bases for Amazon Bedrock now supports hybrid search

AWS Machine Learning

For example, consider the following query: What is the cost of the book " " on ? For example, if you have want to build a chatbot for an ecommerce website to handle customer queries such as the return policy or details of the product, using hybrid search will be most suitable.

APIs 103
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Announcing enhanced table extractions with Amazon Textract

AWS Machine Learning

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. In this post, we discuss these enhancements and give examples to help you understand and use them in your document processing workflows. Tables can come in various shapes and sizes.

APIs 69
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11 Best AI Chatbots for Sales and Support in 2021

JivoChat

Then we’ll share our list of the 11 best AI chatbot options for 2021. The top chatbots include features that make them accessible to all users — automatic language translation, for example. Analytics and reporting. For example, you might find that conversions are higher when the chatbot is proactive rather than reactive.

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Strategies to Increase Upsell and How to do it the right way in 2021 ?

CustomerSuccessBox

Let me explain with an example. Let me give you more examples, say when you are a marketing automation tool, your upsell opportunity could be the number of contacts, number of visitors that are coming to your website, number of clicks that you’re getting if you’re an analytics tool could be data storage.

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Accelerate client success management through email classification with Hugging Face on Amazon SageMaker

AWS Machine Learning

In 2021, Scalable Capital experienced a tenfold increase of its client base, from tens of thousands to hundreds of thousands. MLOps – Because the SageMaker endpoint is private and can’t be reached by services outside of the VPC, an AWS Lambda function and Amazon API Gateway public endpoint are required to communicate with CRM.

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AWS Unveils New AI Service Features and Enhancements at re:Invent 2022

AWS Machine Learning

For example, WaFd Bank, a full-service US bank, improved its customer experience with Talkdesk (a global cloud contact center company) and AWS Contact Center Intelligence (CCI) solutions, reducing call times by up to 90%. For example, it can now perform signature detection to identify whether documents have required signatures.