ijgolding

NOVEMBER 28, 2014

In 2008, Dave Carroll’s guitar was broken by United Airlines. However, their Experian records have been black listed for the debt even though the account wasn’t in their name! It was only then that it was revealed that the account was in our name! I had never opened an account foe the supply of gas with them!

Airlines 127

Airlines Accountability Finance Banking 127

CSM Magazine

DECEMBER 12, 2019

Whether buying goods online or paying bills over the phone, they happily relay accounts and credit card details to a contact center agent without a second thought, trusting that the company that they are dealing with will manage their card data securely. But how secure are they? in 2012 to a high of 55.4%

Contact Center 52

Contact Center Interactive Voice Response Finance Call Center 52

SharpenCX

FEBRUARY 4, 2020

An accountant needs to know how to reconcile bank statements, while a software developer doesn’t. In her book The Leader as a Mensch: Become the Kind of Person Others Want to Follow , Bruna Martinuzzi describes a 2008 study conducted by the Economist Intelligence Unit. Ok, let me backup. What are hard versus soft skills, again?

Call Center 84

Call Center Management Coaching Contact Center 84

C Space

OCTOBER 7, 2020

Facebook announced in August it would remove pages, groups and accounts on sister company Instagram when they were found to discuss violence, but the new update will now see pages, groups and associated Instagram accounts removed irrespective of whether they contain violent content. JPMorgan Chase & Co.

Banking 40

Banking Engineering Education Government 40

C Space

JUNE 23, 2020

Australians took to the shops in May as the initial easing of the Covid-19 lockdown, combined with stimulus cash flowing into bank accounts, fueled record monthly gains. We expect customers who choose to fly with us to comply with these policies, and if necessary, we will deny future travel for customers who refuse to do so.”.

Airlines 52

Airlines Transportation Entertainment Advertising 52

C Space

JUNE 1, 2020

These “zombie” accounts, however, make up less than half of 1% of Netflix’s total user base, which has grown by over 15 million as a result of COVID. In 2008, folks lost jobs … and they found us. Dollar Tree’s first-quarter sales rose 8.2% billion, beating analysts’ estimates of $6.14

Automotive 52

Automotive Advertising Sales Marketing 52

C Space

JULY 7, 2020

According to the report, “As unprecedented as the events of 2020 have been so far, previous points of crisis such as the Great Recession of 2008 have revealed a pattern of business behaviors: initial response, recovery and renewal.” MRC’s audits are carried out by external accounting firms, primarily Ernst & Young.

Advertising 52

Advertising Consulting Consulting Surveys 52

Netomi

JANUARY 5, 2022

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Aimee joined Qualtrics when it acquired Temkin Group, a leading CX research and advisory firm. He authored the Customer Success book for Wiley!

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

SmartKarrot

JANUARY 25, 2022

Mambu is a SaaS cloud banking platform. The company provides its services to top financial brands and banks worldwide. Mambu, as a SaaS platform, enables its customer banks to build a great banking experience for their customers. The German SaaS startup helps SMEs and startups save money and time on banking.

SaaS 10

SaaS Banking Marketing Chatbots 10