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AWS Machine Learning
JANUARY 26, 2024
Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications. This post provides three guided steps to architect risk management strategies while developing generative AI applications using LLMs.
Nicereply
NOVEMBER 5, 2019
In most cases, your customer service team is probably a drain on your resources. When you move from reactive support to proactive support, your customer service team becomes trusted advisors, rather than firefighters. There have been many, many articles published recently about how customer service is no longer a cost-center.
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JustCall
JUNE 26, 2023
In this blog post, we will detail what an effective lead follow up strategy looks like in addition to detailing some tips and tricks that ensure your lead follow up process has the highest chance of success. This is a key component of any real estate follow up system. This is the essence of a real estate lead follow up system.
Amity
JUNE 15, 2017
This means defining the appropriate amount of time and resources to mitigate the related level of risk each customer segment entails. Lastly, your team will finally have the time to focus on high-value activities and become a trusted advisor to your customers. Key Takeaways. 1: Value Segmentation.
JustCall
JANUARY 18, 2023
The call centers for managing inbound calls for a business often need to sign an SLA (inbound calling services-level agreement) to work towards one single goal; to satisfy a company’s customers by providing them with the right solutions to their queries. In this blog, we will talk about everything related to inbound calling for businesses.
Amity
MARCH 13, 2017
In this blog post we're going to address how to make the customer success team more proactive. Whenever a new product or feature is launched, most customer success managers will attempt to either send out a personal email or schedule a training session with their customers to educate them about how to use the new module.
ClientSuccess
NOVEMBER 3, 2017
Priscilla has been a Customer Success Manager for 15Five since January 2015, with a background as both an Account Executive and National Sales. Let’s move forward with this week’s blog post! From : Priscilla Zorrilla , Customer Success Manager. Key Takeaways. Company : 15Five. Location : San Francisco, California.
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