The AI-powered contact center, part 2: Achieve superior self-service voice support
Nuance
AUGUST 15, 2022
This was originally published by Microsoft.com on August 16, 2022. Many people still prefer to pick up the phone when they want to access customer service. Many others find that the phone is a vital last resort when they fail to get answers in digital channels. Regardless of why people call a contact center, it [.]. The post The AI-powered contact center, part 2: Achieve superior self-service voice support appeared first on What’s next.
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