How Much Does It Cost to Run a Call Center?
Fonolo
APRIL 29, 2021
Call centers have traditionally been seen as unprofitable, and a necessary cost for businesses. However, recent data has shown that creating exceptional customer experiences and providing quality service with a human touch has a direct effect on consumer loyalty and how much they spend. With that said, call centers are expensive to run, so it’s important to consider the financial costs involved.
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