Top 5 Customer Service & CX Articles for the Week of August 28, 2023
ShepHyken
AUGUST 28, 2023
Each week, I read many customer service and customer experience articles from various resources. My Comment: Many have said that customer service and CX are the new branding. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author.
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