JivoChat

MAY 11, 2022

If you are a startup founder or have a leadership position in one and are looking for ways to improve customer experience and management processes, using a CRM for startups can help you. CRM software provides several solutions to optimize tasks in different sectors of a company, prevent errors and save time. Sendinblue.

CRM 75

CRM Sales Technical Support Analytics 75

JustCall

MARCH 7, 2023

This is where you need a contact center CRM integration. This guide will explore the what, why, and how of contact center CRM integration. What is a Contact Center CRM? Did you know that CRM can improve lead conversions by 300%, improve customer retention by 27%, and shorten the sales cycle by 24%?

CRM 52

CRM Contact Center Contact center software APIs 52

JivoChat

MAY 29, 2023

Using free CRM software may be the solution you are looking for in your business. You can centralize all customer information on a single platform, and allow employees to have access to the CRM, so you can assign tasks to them. Also, CRM software counts with data analysis to track performance on the actions and strategies you set up.

CRM 75

CRM Sales Analytics Marketing 75

JivoChat

MAY 17, 2022

Counting on one of the best CRM for real estate can make a great difference in the life of a realtor. Instead of having to organize the list of clients and leads on multiple spreadsheets, and risk losing valuable information, a CRM (customer relationship management) system will help you to keep track of every opportunity. .

Real estate 75

Real estate CRM Sales Marketing 75

VirtualPBX

MARCH 3, 2023

Our very own Customer Success Coordinator, Kathy, needed to find a way to accurately track her teams activity in Pipedrive CRM and be able to follow up with received voicemails. This integration allows you to move data between apps or automate repetitive tasks , such as customer service automation tasks.

Customer Service 98

Customer Service Call flow voip CRM 98

JivoChat

OCTOBER 4, 2021

8 best CRM software for small business. Do you use CRM software for small businesses? That’s where CRM (Customer Relationship Management) comes in, helping you to centralize several aspects of your business in one system, keeping control of several tasks. Integrate with other apps. Automate tasks. Freshsales .

CRM 52

CRM Sales B2C Marketing 52

JustCall

FEBRUARY 23, 2021

What happens when you combine the power of VoIP with the flexibility of automated integrations? VoIP integration with CRM is meant to suit the needs of both modern customers as well as the workplace of today. If you want to build versatile and customized workflows, you need to tap into VoIP integration for your business.

voip 52

voip CRM Analytics Metrics 52

aircall

APRIL 19, 2021

With a CRM phone integration , your sales and support agents can view many details about customers before they even utter a greeting. You may also hear this referred to as CRM CTI (CTI refers to computer telephony integration ). Understanding the Importance of CRMs for Your Business.

CRM 62

CRM voip APIs Call Logging 62

JivoChat

AUGUST 1, 2023

CRM Software CRM stands for Customer Relationship Management, it is a software system that enables you to store all your contacts, deals, and sales data in one place. Pipedrive “Control the actions that drive deals towards completion”, that’s part of Pipedrive’s motto.

Sales 75

Sales CRM Analytics Chatbots 75

JivoChat

OCTOBER 10, 2021

Learning how to use a CRM can help you with that. Through a CRM, you are going to be able to organize the sales steps in your company, have a clear vision of what needs to be improved, and also manage your sales team more efficiently. . What is CRM? The advantages of using a CRM. Keep important data organized.

CRM 52

CRM Sales Journey mapping Marketing 52

JustCall

APRIL 23, 2020

As they had Pipedrive as CRM they started to search for bulk SMS services that have connectivity with Pipedrive. Later in a conversation with them, our team found out we were ranking 1st in the Google search for search queries around ‘Bulk SMS Pipedrive,’ ‘send SMS from Pipedrive’, and others.

Interactive Voice Response 105

Interactive Voice Response CRM Healthcare Average Handle Time 105

JustCall

APRIL 24, 2023

Integrations Another important aspect you must consider is how readily the software is able to integrate with your enterprise applications. Generally, these applications should be able to integrate with the following platforms: CRM Data analytics, etc. Call drops occasionally occur when the calls are being transferred.

voip 52

voip CRM Enterprise Call Center 52

Babelforce

AUGUST 13, 2020

CRM strategy extracts incredible value from data you already have The contact center isn’t always where CRM strategy is born – even though they do manage most customer relationships! What is CRM? CRM stands for Customer Relationship Management. CRM is a piece of software that aids that strategy. Post summary.

CRM 52

CRM Contact Center Upselling Customer retention 52

JustCall

MAY 26, 2022

2) Technology Partner Program: Integrate with our platform and get your app discovered by our ever growing user base (comprising of businesses of all sizes). Your agents to make, receive, track and record phone calls directly from web, mobile or the CRM/Helpdesk tool they use. Here is the list of all our integrations.

CRM 98

CRM APIs Sales Technology 98

aircall

APRIL 25, 2022

From the launch of our new Microsoft Teams integration to reaching 100+ integrations on the Aircall App Marketplace, we’re continuing to grow, connect, and demonstrate the power of conversation with our integrations. . The post 100 Integrations and Counting: Celebrating Our Partner Ecosystem appeared first on Aircall Blog.

APIs 62

APIs CRM Technical Support Marketing 62

JustCall

FEBRUARY 28, 2024

The question, however, remains which auto dialer suits the unique needs of your sales team and, of course, your pocket and whether it offers integrations, features, reliable customer support, and workflow automation. But JustCall steps up its game with seamless integrations with 100+ popular platforms like HubSpot, Salesforce, and Zapier.

Real estate 52

Real estate CRM APIs Sales 52

JustCall

AUGUST 5, 2020

Sales Management Software and CRMs . This is where CRM, and sales management software turns out to be helpful. Salespeople would end up spending more time on tedious, manual tasks if not for sales management software and CRMs. What's more, is that it integrates with third-party tools as well.

Sales 98

Sales CRM Analytics Accountability 98

JustCall

DECEMBER 13, 2022

It is important for sales tools to integrate with current processes. Those that promote CRM techniques and processes. Those that collect, integrate, and analyze data for better insights. Third-Party Integrations: Sales apps can also be integrated with other applications for more up-to-date operations.

Sales 52

Sales CRM Upselling Technology 52

JustCall

APRIL 3, 2024

CRM integration: While you can upload lead data using.csv or.xls files, CRM integration should also be available. This decreases manual data entry and enables direct calling from your CRM through click-to-call features (as offered by platforms such as JustCall). Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

JustCall

JANUARY 2, 2020

With 2020 close at hand, we at JustCall are excited about all the upcoming updates and integrations. We were able to bring multiple feature updates around JustCall and its integrations. We also launched some new CRM, sales intelligence and marketing automation integrations. Integrations that went live in 2019: .

CRM 52

CRM Analytics Surveys Accountability 52

aircall

SEPTEMBER 10, 2018

This efficiency increases exponentially when Aircall is seamlessly integrated with your Pipedrive CRM. Built in partnership with Pipedrive’s development team, this airtight integration: Helps sales professionals have timely and informed conversations. Syncing Aircall and Pipedrive. And that’s it.

Sales 48

Sales CRM Wait times Analytics 48

JustCall

JANUARY 29, 2024

To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. But for all its benefits, Kixie does have some shortcomings. JustCall vs Kixie sales dialers: What’s different?

Sales 52

Sales APIs Analytics Abandon rate 52

JustCall

OCTOBER 25, 2023

Here are some that should feature in your tech stack: Customer Relationship Management System Customer Relationship Management (CRM) platform is the go-to source of all customer data. CRM data is essentially multivariable customer profiles collated from various sources. Such consideration can bump up revenues by 10-15% !

Chatbots 52

Chatbots Upselling CRM Self service 52

ClientSuccess

NOVEMBER 7, 2018

Slack, Intercom, Hubspot, and Pipedrive. The new ClientSuccess Zapier Zap templates include Slack, Intercom, Hubspot, and Pipedrive. Many, many more possible integrations using the ClientSuccess triggers and the thousands of Zapier Apps are now at your fingertips! Create ClientSuccess contacts from new HubSpot CRM contacts.

CRM 45

CRM SaaS Sales Technology 45

JustCall

APRIL 3, 2023

Today, auto-dialers have become an integral part of outbound call centers. Some users also couldn’t integrate the software with their favorite third-party applications. Loaded with powerful features such as predictive dialing, intelligent analytics, and multiple integrations, they can easily replace PhoenBurner.

voip 52

voip Interactive Voice Response CRM Coaching 52

JustCall

APRIL 3, 2023

Despite the growth of several modern tools to make this process more efficient, cold calling remains integral to any enterprise sales strategy. It comes with auto-dealing features, Lead management, advanced Caller ID options, live agent monitoring, real-time reporting, and a built-in CRM to help you manage all your sales needs.

Interactive Voice Response 52

Interactive Voice Response CRM B2B B2C 52

VirtualPBX

FEBRUARY 16, 2021

Some of our upcoming integration include Slack, Intercom, and the Pipedrive CRM platform. You can easily keep in touch with us through our New Technology Coming Soon page which features our Product Roadmap that shows what features are next in line for release.

voip 98

voip APIs CRM Accountability 98

JustCall

MARCH 28, 2023

For example, if a sales team is struggling in tracking leads, pipeline-driven CRM software may be the solution. In addition to standard features (like multi-level IVR, call forwarding, call recording, bulk SMS, and more), it packs advanced capabilities, including automation, integrations, and analytics. Try it for free.

CRM 52

CRM Sales Scripts Analytics 52

JustCall

MARCH 7, 2023

JustCall supports integration with 100+ CRMs, helpdesk, and business tools, including HubSpot, Pipedrive, Salesforce, Zapier, Zoho CRM, Zendesk, Front, Outreach, Slack, Intercom, Freshdesk, & more.

Customer Service 52

Customer Service Average Handle Time SaaS Telecommunications 52

JustCall

MAY 26, 2022

Over 400 companies use JustCall for their 5000+ agents to make, receive, record and track phone calls, texts and Fax – directly from their CRM or Helpdesk platform. JustCall is an integration partner with 20+ popular CRMs/Helpdesk platforms like Salesforce, Zendesk, HubSpot, Zoho, Freshdesk, Infusionsoft etc.

Sales 98

Sales SaaS Accountability Engineering 98

VirtualPBX

DECEMBER 1, 2020

Or you can attach inbound text messages to Zapier workflows to automate their receipt and your company notifications, use the VirtualPBX API to return your messages through a third-party program like Airtable, and set up Zapier to ask for feedback through a followup SMS after customers fulfill a goal in your CRM.

CRM 75

CRM APIs Enterprise Feedback 75

JustCall

JULY 7, 2021

Playable Call Recording & VoiceMails in Pipedrive. With our new update to Pipedrive integration, users will receive playable call recordings along with the conversations. Gorgias Integration - IVR Extension details logged. If you want to know what more features this integration awards you with, read here !

APIs 52

APIs Interactive Voice Response CRM Sales 52

JustCall

FEBRUARY 12, 2024

While Convoso offers valuable features, the platform does have shortcomings that don’t sit well with a lot of users: an unintuitive and clunky UI, limited integration options, and steep pricing plans. You’re looking for greater integration flexibility Seamless integration is crucial for optimal performance. The good news?

CRM 52

CRM Analytics Abandon Call Coaching 52

kommunicate

MARCH 4, 2019

Web App Pipedrive integration Pipedrive, a leading sales CRM, can now be [.]. In the February version of the Product Updates, we have come up with some important feature releases, design and UX improvements, and a few bug fixes to improve your overall experience with Kommunicate.

CRM 40

CRM Sales 40

JustCall

JUNE 3, 2021

Also, during the campaign, the agent might want to skip reaching out to a contact, from the calling list, based on their details coming from the CRM. Improved Lead Management in Pipedrive. JustCall now brings further optimization to the Pipedrive integration by grouping all text messages to a Contact’s activity.

voip 52

voip Interactive Voice Response Sales Wait times 52

JustCall

JANUARY 29, 2024

Integrations: Imagine a restaurant that offers hundreds of dishes for every taste bud, all at the right price. JustCall is your restaurant with 100+ integrations for any CRM , webhook, or API – while Convoso serves up a mere 14 options. Integrate it with your tech stack and win the lead gen game.

Sales 52

Sales Abandon rate APIs CRM 52

CSM Magazine

FEBRUARY 2, 2022

Easy integration with Instagram. The smart analytics suite will provide an integrated bird-eye view of geography, acquisition, and customer engagement for your emails. Customers can get the best customer experience with the integrated support of marketing, sales, and help desks. SMS, Facebook, and Webinar integrations.

Chatbots 52

Chatbots Sales Enterprise Marketing 52