Beginning to Explore Cloud Contact Center Solutions? Here’s a Good Place to Start
Serenova
APRIL 26, 2019
For some technology solutions (customer relationship management (CRM), for example) the cloud is now the de facto standard. According to the report, “For the past few years, thousands of companies large and small have chosen contact center-as-a-service (CCaaS) every year. The direction of change is clear.”.
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