Remove Conference Remove industry standards Remove Personalization
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8 Vital Lessons from an Award-winning Supervisor

CX Global Media

During her interview she shared with me her personal journey on making it to this high-mark in her career. As I was listening, I heard eight distinct skills she developed that enabled her to not only survive the most difficult job in the contact center industry, but to thrive in it. .” – Click to Tweet. Skills to Develop.

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Building scalable, secure, and reliable RAG applications using Knowledge Bases for Amazon Bedrock

AWS Machine Learning

With Knowledge Bases for Amazon Bedrock, you can quickly build applications using Retrieval Augmented Generation (RAG) for use cases like question answering, contextual chatbots, and personalized search. She speaks at internal and external conferences such AWS re:Invent, Women in Manufacturing West, YouTube webinars, and GHC 23.

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5 things you need to know before going remote

JustCall

However, now we have technologies that enable us to conduct video conferences, chat, transfer files, and live streamings in HD video quality over such a fast Internet connection. Did you consider the possibility that the person you pinged works in a different time zone? It was simply not feasible.

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Gemma is now available in Amazon SageMaker JumpStart 

AWS Machine Learning

Set personal goals: Set achievable targets, such as learning five new words per week. The Three-Body Problem” by Liu Cixin – This award-winning novel explores the first contact between humanity and an alien civilization, and the political and personal ramifications that result. user Thank you for recommending these books to me!

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Best practices to build generative AI applications on AWS

AWS Machine Learning

Personalization – In chatbots and recommendation applications, RAG can pull personal context like past conversations, profile information, and preferences to make responses more personalized and relevant. This can enable more personalized applications. This specializes the model for that particular task.

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Building Your Own Professional Development into your Call Center Strategy: The Top Five Call Center Manager Skills to Help your Team (and You) Thrive

SharpenCX

Keep up with industry standards and customer expectations to know what qualifies as excellent service in today’s world. It takes a leader who is personally invested in the success of the business, team, and individual employees. Watch webinars to gather insights from industry leaders. Talent searching is complicated.

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How to create more effective job descriptions for customer success and professional services roles

ChurnZero

Use industry-standard titles where possible. For your customer success job description’s primary and secondary requirements, consider including: The main duties and what is expected of the person in this role. Represent the company at industry events and conferences. Avoid overly creative titles.

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