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Join Fonolo at SOCAP’s Re-Imagine Customer Care Conference

Fonolo

Fonolo has many events on the horizon, but is especially excited to be a first-time exhibitor at SOCAP’s Re-Imagine Customer Care Conference , October 21-24, 2018, at the Grand America Hotel in Salt Lake City, Utah. Conference attendees can learn more about Fonolo’s cloud-based call-back solutions by visiting booth #207.

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Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024

Hodusoft

The event will feature 10 conference tracks, over 15 end-user-led sessions, above 150 exhibitors, and more than 5,000 IT, CX, and communications professionals in attendance.

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Learn how to assess the risk of AI systems

AWS Machine Learning

Consequently, establishing mechanisms to assess and manage risk is an important process for AI practitioners to consider and has become a core component of many emerging AI industry standards (for example, ISO 42001 , ISO 23894 , and NIST RMF ) and legislation (such as EU AI Act ).

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BIG RYG: Key Takeaways

Education Services Group

We were thrilled to sponsor the first annual BIG RYG Customer Success Conference, and have our own Vice President of Customer Success & Operations, Megan Macaluso , included in the list of impressive speakers! (If Thankfully they are all available now On-Demand !) Madeline Evans, Digital Customer Success Manager.

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8 Vital Lessons from an Award-winning Supervisor

CX Global Media

The unfortunate industry standard has been that an immense burden is placed on individual supervisors to find their own way to success – quickly.” – Click to Tweet. Thankfully, Adrianna had the rare internal strength to do just that. .” – Click to Tweet.

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Mega News Week in CPaaS and Messaging: Twilio, SendGrid, SignalWire

Fonolo

At their annual Signal conference, Twilio announced that the product was now live, and also pointed toward several impressive early users. As analyst Jon Arnold put it : “[I] can’t remember the last conference that hit the ground running with intensity, passion and creativity – and stayed there end to end.”. Flex Forward.

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Why the world’s leading brands are prioritizing in-country number testing?

Spearline

The test calls are recorded, and the audio quality is measured using the industry-standard Perceptual Evaluation of Speech Quality (ITU P.862 Here at Spearline, we have conducted millions of test calls worldwide, resulting in billions of data points. 862 – PESQ) method.