Coaching Customer retention Sales Technical Support 
VirtualPBX
MAY 16, 2024
You may think of cold call sales when you think of outbound calls, but outbound calling is just one example of a proactive interaction with your customer base, where inbound calling is reactive. Outbound calls are directed toward clients, customers, prospects, and other businesses. Why Do Businesses Use Outbound calling?
JustCall
APRIL 3, 2023
The rise of live chat and social media services may give one the impression that customer calls are a thing of the past. Similarly, 41% of the sales reps consider phones to be the most effective sales tool. Clearly, phone calls still play a huge role in customer service, and a contact center is incomplete without a call service.
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Playvox
MARCH 12, 2024
Motivated agents are more likely to be committed to their work, leading to improved productivity, higher quality interactions with customers, and ultimately greater satisfaction for both employees and customers. This, in turn, leads to higher customer retention and increased profitability for the business.
SmartKarrot
JANUARY 17, 2023
Role: Customer Success Lead Location: San Mateo, CA, United States (Hybrid) Organization: North Starr As a Customer Success Lead, you will lead and coach a team of customer success managers. Assist the team in executing growth and optimization strategies for the customers. Apply here: [link].
SmartKarrot
SEPTEMBER 23, 2022
Role: Customer Success Director (Remote) Location: Remote, United States Organization: Talentify.io As a Customer Success Director, you will develop your team through motivation, counseling, and product knowledge education. Develop and implement repeatable processes for customer management.
Education Services Group
MAY 13, 2020
Regardless of your organizational structure – whether CS rolls up to sales, operations, or you have your own discreet organization within the business, it is critical to demonstrate how CS influences growth and impacts costs. We may see Account Managers within the sales organization owning that relationship.
SmartKarrot
SEPTEMBER 19, 2022
Role: Head of Client Success, West Region Location: Malvern, PA, US Organization: Vanguard As a Head of Client Success, you will be responsible for the retention, satisfaction, and growth of clients and prospects within their assigned segment. Assist in the collection of customer feedback on social media platforms.
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