Coaching Customer advocacy Customer Support Sales 
CustomerSuccessBox
SEPTEMBER 30, 2021
Speakers: Puneet Kataria with Antony Lipman is CustomerSuccess and training manager at Practi Test- a leading end-to-end test management platform and Aaron Thompson is a General Partner at SuccessHACKER, the leading provider of Customer Success Enablement and Education. Webinar 4- Customer Success Strategy for an Economic Downturn.
ProProfs Blog
DECEMBER 12, 2019
Customer support? Whatever be the case, it is only a good customer experience that can make you recommend it to your loved ones. . How do you make your company customer-centric? . Research is the only way on which you can base the foundation for a strong and loyal customer base. . . Think of it as an added value.
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SmartKarrot
NOVEMBER 8, 2022
Role: Director of Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Law Business Research As a Director of Customer Success, you will develop the people, process, and tooling needed to drive meaningful outcomes in the division (GRR, NRR, renewals, customer health, customer advocacy).
SmartKarrot
DECEMBER 2, 2022
Responsible for hiring, managing, and developing a Customer Success team. Focus on increasing NRR by ensuring the CSM team is showing customers ROI, increasing product adoption, and resolving issues quickly and effectively. Coach individual managers to improve or develop management and leadership competencies.
SmartKarrot
DECEMBER 14, 2022
Role: Director of Customer Success Location: Remote, United States Organization: AffinityX As a Director of Customer Success, you will achieve channel partner support objectives by contributing information and recommendations to media plans and reviews. Coach, manage, and grow the Customer Success team as they scale.
SmartKarrot
APRIL 7, 2022
Define operational metrics for the group, and measure the Effectiveness of Customer Success. Drive strategy of land and expand within the customer base. Manage and own key aspects of customer advocacy such as advisory boards and NPS. Role: Customer Success Manager. Apply here: [link]. Organization: Adyen.
SmartKarrot
FEBRUARY 21, 2022
Stay up to date with Customer industry trends. Seamlessly partner with internal teams (Sales, Subject Matter Experts, and Support to deliver exceptional customer experiences. Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer’s objectives.
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