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Embracing Tomorrow: A Human Perspective on the Evolution of Sales Support

TMP Direct

Much before the internet, smartphones and instant access were a thing of the normal, sales support meant knowledgeable salespeople guiding customers through a brick-and-mortar store. Fast forward to the present day, sales support has metamorphed drastically. AI is the force dictating the landscape of customer-business interactions.

Sales 52
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Embracing Tomorrow: A Human Perspective on the Evolution of Sales Support

TMP Direct

Much before the internet, smartphones and instant access were a thing of the normal, sales support meant knowledgeable salespeople guiding customers through a brick-and-mortar store. Fast forward to the present day, sales support has metamorphed drastically. AI is the force dictating the landscape of customer-business interactions.

Sales 40
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Accelerate Sales Effectiveness with Gamification

Noble Systems

Sales SPIFFs and contests have been used to incentivize contact center agents to sell more for decades. Although these one-off tactics may result in spikes in sales, they do not produce sustained improvements in sales performance. Because the psychology of sales, like most things, is fairly complex.

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CCI Kenya on the Importance of Effective Training and Development for Contact Centre Staff – With Rishi Jatania

CSM Magazine

CCI Kenya is part of CCI Global, which is now one of the leading business process outsourcing providers in sub-Saharan Africa. Since then, its business process outsourcing operations have grown rapidly to a workforce of over 3,000 employees.

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How to Increase Sales During the Holidays

Call Center Pros

Let’s face it, sales calls are rarely fun. While it may seem fruitless to make sales calls and prospect for leads during the holidays, these activities can be quite fruitful this time of year. Achieving success with a sales call depends on several factors at your fingertips. Be educated and offer your services for future sales.

Sales 68
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Call Center Representative Job Description

TeleDirect

And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more! One of the fastest-growing work from home jobs, call center reps are the heart of today’s call centers.

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Call Center Representative Job Description

TeleDirect

And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more! One of the fastest-growing work from home jobs, call center reps are the heart of today’s call centers.