TMP Direct

MAY 9, 2024

Much before the internet, smartphones and instant access were a thing of the normal, sales support meant knowledgeable salespeople guiding customers through a brick-and-mortar store. Fast forward to the present day, sales support has metamorphed drastically. AI is the force dictating the landscape of customer-business interactions.

Sales 52

Sales Business Process Outsourcing Analytics Big data 52

TMP Direct

APRIL 24, 2024

Much before the internet, smartphones and instant access were a thing of the normal, sales support meant knowledgeable salespeople guiding customers through a brick-and-mortar store. Fast forward to the present day, sales support has metamorphed drastically. AI is the force dictating the landscape of customer-business interactions.

Sales 40

Sales Business Process Outsourcing Analytics Big data 40

Global Response

JANUARY 22, 2024

But with the rise of modern technology and the globalization of the workforce, call centers and business process outsourcing (BPO) services look very different today. Globalization and Call Center BPO Outsourcing is becoming more seamless and effective as it is easier and easier to connect with people worldwide.

Call Center 62

Call Center outsourcing Interactive Voice Response voip 62

Global Response

JANUARY 22, 2024

Sectors like IT, healthcare, finance, and HR lead the way in outsourcing. And it’s not just large companies: In 2023, 90% of small businesses across industries planned to outsource. The global business process outsourcing market is worth more than $260 billion. Analysts predict it will double by 2032.

outsourcing 62

outsourcing Healthcare Best practices Business Process Outsourcing 62

JustCall

MARCH 7, 2023

This modification allowed over 4 million Indian staff in software development, contact centers, and business process outsourcing to WFH. Early last year, India’s Department of Telecommunications modified its licensing needs for a group of firms known as Other Service Providers (OSPs).

Contact Center 52

Contact Center voip Business Process Outsourcing Telecommunications 52

OctopusTech

FEBRUARY 14, 2023

Outsourcing agencies always hire skilled and educated teams of experts who have good knowledge about this industry. Outsourcing contact center services in India are incredibly flexible and you will get highly educated working professionals who are experts in handling various challenges and delivering the project to clients on time.

outsourcing 62

outsourcing Call Center Government Contact Center 62

TechSee

JUNE 9, 2022

We solve various issues in the customer support area, such as visual IVR that leads to enhanced customer contact, chatbots using AI, automation using voicebots, and streamlining back-office operations using RPA. Business description: BPO (Business Process Outsourcing) business centered on contact centers.

Telecommunications 109

Telecommunications Construction Contact Center Technical Support 109