JivoChat

OCTOBER 10, 2021

Time management, customer relationships, enhance productivity, and keeping track of your business needs are all challenges that small companies face as they expand. Learning how to use a CRM can help you with that. What is CRM? The advantages of using a CRM. You can use this to have new insights, and increase revenue. .

CRM 52

CRM Sales Journey mapping Marketing 52

JustCall

AUGUST 1, 2021

So, here we bring all answers to your queries in this comprehensive blog post on text surveys. These surveys are sent out as text questions via SMS or email during various points in a customer journey. This greatly affects their attitudes towards a product. After all, it's all about who puts up a 5-star service.

Surveys 98

Surveys Real estate Feedback Customer retention 98

JustCall

JANUARY 29, 2024

Guessing you have skimmed over quite a few (read many) blogs pitching JustCall against Convoso, let’s put a full stop to your search with this ultimate JustCall vs Convoso comparison right here. JustCall is your restaurant with 100+ integrations for any CRM , webhook, or API – while Convoso serves up a mere 14 options.

Sales 52

Sales Abandon rate APIs CRM 52

JustCall

NOVEMBER 12, 2020

SMS marketing, also called text message marketing, is a low hanging fruit that your business must tap into. When done right, SMS marketing can become a powerful lead generation machine. In this blog, you will learn 8 ways to generate leads through SMS marketing. SMS Marketing Benefits. Want to know how?

Marketing 95

Marketing Sales Banking Surveys 95

JustCall

JANUARY 19, 2023

This is why engaging your leads and customers through SMS can be a game-changer for your marketing and sales strategies. If planned and personalized well, bulk SMS campaigns can bring you higher conversions and various other business growth opportunities. In this blog, that’s what we will discuss.

Marketing 52

Marketing Real estate Banking Sales 52

ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Risk of receiving insufficient data. Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! The phone number is outdated.

B2B 52

B2B Customer Support Chatbots CRM 52

JustCall

MARCH 9, 2021

In this blog post, we will be covering the different functionalities of the JustCall- Keap integration that contribute to seamless workflows. As a Keap (previously called InfusionSoft) user, you understand how time-consuming constantly switching between the CRM and phone system is. Want to know how? million calls and 4.5

CRM 52

CRM Accountability Call Center Sales 52

Totango

APRIL 5, 2022

Integration of NPS surveys with other relevant tools, such as CRM apps and email autoresponders. For example, Totango’s SuccessPlay feature allows you to create automated workflows to follow up on NPS surveys, such as sending an upsell offer or referral invitation to customers who respond with a 9 or 10. What Is NPS Software?

Upselling 103

Upselling Surveys Analytics Customer retention 103

JustCall

MAY 10, 2021

JustCall's Bulk SMS Campaign Builder has been the most exciting feature launch. How To Send Bulk SMS with JustCall? How To Send Bulk SMS with JustCall? Creating a Bulk SMS Campaign with JustCall is super easy. Follow the 4 steps given below to create and send bulk SMS to your customers, leads and contacts.

Marketing 52

Marketing Advertising CRM Sales 52

JustCall

JANUARY 2, 2020

We also launched some new CRM, sales intelligence and marketing automation integrations. In this post, we have mentioned all the integrations and important product updates that our customers liked the most and some of the upcoming updates and integrations for 2020. This way you can make calls and send SMS from the Close CRM itself.

CRM 52

CRM Analytics Surveys Accountability 52

aircall

JANUARY 8, 2021

Cloud phone SMS, commonly known as texting, is a popular form of communication in our daily lives, and it’s now breaking great barriers in the business world. What Is Cloud Phone SMS? . Before you can understand cloud phone SMS, it helps to understand a little about how the technology for cloud phone systems works.

voip 62

voip Sales Technology virtual call center 62

Hodusoft

JUNE 14, 2023

Another research found that more than two-thirds of customers said that they would pay more to receive excellent customer service. This blog post discusses some useful tips for businesses to build rapport with prospects and customers over the phone as well as how the right contact center software can help customer service agents.

Contact center software 52

Contact center software Contact Center CRM call center software 52

JustCall

JANUARY 21, 2022

From business calls, sms, data, analytics, and coaching, you need to be able to get an eagle eye view of your sales and support to ensure your customers are not left in the lurch. . A cloud phone collects your voicemail messages from callers and sends them to the chosen mailbox so you can proactively respond. SMS Automation & More!

Interactive Voice Response 52

Interactive Voice Response CRM Sales Coaching 52

ProProfs Blog

AUGUST 6, 2021

Following this trend, employee engagement has quickly become a popular metric to gauge work satisfaction, employee productivity, and, eventually, business growth. . So how do you ensure your employees are engaged at work, and low productivity is never a reason for worry? . Modern employees today are looking beyond just a 9-to-5 job.

Employee engagement 147

Employee engagement Surveys Feedback Analytics 147

JustCall

JUNE 26, 2023

In this blog post, we will detail what an effective lead follow up strategy looks like in addition to detailing some tips and tricks that ensure your lead follow up process has the highest chance of success. This is where a real estate follow up system comes into play. This is the essence of a real estate lead follow up system.

Real estate 52

Real estate Chatbots CRM Metrics 52

JustCall

APRIL 9, 2024

This blog will also show which tools you can use to help your business provide best-in-class customer experience! Why customer experience is more crucial than ever Customer experience is more than just delivering your products and services on time. This is why it’s so providing the best-in-class customer experience is NON-NEGOTIABLE!

Customer Experience 40

Customer Experience Call Logging Brand ambassadors Multi-channel support 40

JustCall

APRIL 5, 2022

VoIP is much more than just about making and receiving voice calls. A business VoIP phone system collects your voicemail messages from callers and sends them to the chosen mailbox so you can proactively respond. You can also receive your messages in the form of text with voicemail-to-email transcription. SMS automation.

voip 52

voip CRM Interactive Voice Response Sales 52

JustCall

JANUARY 19, 2023

This in-depth blog will take you through the top 8 VoIP options and alternatives that will help you find your next business phone provider. SMS & MMS capabilities- Send bulk SMS and MMS to customers for a more engaging experience. Build streamlined work flows with SMS automation and SMS bots.

voip 52

voip CRM Interactive Voice Response Enterprise 52

JustCall

OCTOBER 29, 2020

But SMS is always read and acted upon. As for business and organizations, SMS automation is a flexible channel to multiply customer engagement and hence, customer retention rates. You can automate your text messages or SMS at any time. Automated text messaging, as the name suggests, are text or SMS that are sent automatically.

CRM 40

CRM Banking Accountability Customer retention 40

JustCall

NOVEMBER 5, 2020

SMS, with an open rate of 85% makes for a great channel. In this blog, we will take you through 12 customizable text message template samples you can use in your SMS marketing campaigns for Black Friday. Bulk SMS campaigns targeting huge masses of customers can be effective in spreading the word about your campaigns!

CRM 52

CRM Sales Advertising Marketing 52

JustCall

APRIL 27, 2020

When calls were made to clients and customers, the caller ID at the receiver’s end displayed their existing business number. All calls received on the existing business numbers were transferred to the new JustCall numbers. An insurance company in the U.S., This Utah-based team of 200 was witnessing a major lag in its operations.

Interactive Voice Response 86

Interactive Voice Response CRM Average Handle Time Sales 86

Nicereply

SEPTEMBER 1, 2022

vcita – CRM tool with a client portal. A powerful CRM and client portal can help you and your customers to be on the same page. By sending personalized emails and SMSs. With the help of a CRM tool, you can segment your audience based on data collected, you’ll pull your customers closer.

Customer Experience 59

Customer Experience Chatbots CRM Surveys 59

JustCall

JANUARY 14, 2021

We introduced brand new integrations with a range of CRM, marketing automation, and other business software. We introduced brand new integrations with a range of CRM, marketing automation, and other business software. By syncing JustCall with these businesses, you don't have to go back and forth for making calls or sending texts.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs CRM 52

JustCall

FEBRUARY 25, 2020

When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind. When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind.

Finance 59

Finance CRM Accountability Sales 59

JustCall

AUGUST 5, 2020

In this blog, we will take a look at all the important sales tools that will help your team step-up their sales efforts. Typically, salespeople use sales enablement tools, sales tracking software, sales management software, and CRMs. Sales Management Software and CRMs . Salesforce is one of the prominent CRMs in the market.

Sales 98

Sales CRM Analytics Accountability 98

JustCall

JUNE 26, 2020

With a high opening rate of 98%, SMS support is the most effective way to touch more customers. Whether it is a poor internet connection or a crisis-like situation, SMS gets you there. But you definitely can SMS it. And thus the contrasting response rates of 6% of email Vs 45% of SMS. SMS Support Features For Business.

Real estate 52

Real estate Education Sales Feedback 52

aircall

JUNE 2, 2021

How do you let your customers know about your new products and services? Here are some ways to use communication channels when talking to customers: Make announcements, such as changes in policies and launching of new products. How do they reach you when they need help? What Are Communication Channels?

Personalization 62

Personalization Customer Service B2B Self service 62

aircall

SEPTEMBER 12, 2022

Perfect for scaling teams, a cloud-based VoIP solution can help your team stay connected, increase productivity, and cut costs. . As a result, you can monitor individual and team metrics in real-time so you can start making measurable improvements and boost productivity. Send and receive SMS**. Aircall pricing .

voip 62

voip APIs Interactive Voice Response Analytics 62

JustCall

FEBRUARY 13, 2023

We’ve included a checklist in this blog (and have covered various details) to help you lay the groundwork for your cloud phone system setup. A small business phone system allows you to make and receive phone calls on multiple business lines. Looking to install a business phone system and level up your communication infra?

voip 98

voip Call flow Wireless Accountability 98

JustCall

APRIL 12, 2023

If you’ve been using Gong and are looking for a Gong alternative, this blog is for you. Compatibility with different platforms Check if the Gong alternative integrates with your sales tools, such as CRM, email, and video conferencing software. However, post-pandemic many Gong competitors have come to the fore.

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

FEBRUARY 5, 2020

In this blog post, we will talk about the various tools that you must have in your education tech stack, and with features that you must look out for if you want to bring more growth in your business. CRM – Manage your leads. But before opting for any CRM, evaluate your objectives. loss of tracks of leads.

Education 84

Education CRM Sales Accountability 84

JustCall

JULY 7, 2021

So, here's a quick brief of the latest news and product updates in Q2 of 2021: 1. Improved productivity and performance tracking with ‘Persona Based Dashboard’. Few interesting use-cases: You can move users out of the campaign based on disposition code received through the campaign. Live Call Intelligence.

APIs 52

APIs Interactive Voice Response CRM Sales 52

ProProfs Blog

OCTOBER 25, 2021

Today they might purchase your product, but tomorrow they could abandon your brand. Yes, you can collect their feedback on your brand offerings with simple questions like: Are you happy with our products or services? Are you looking forward to a new product feature? . a) Inexpensive Way to Improve Products and Services.

Feedback 148

Feedback Surveys Enterprise Analytics 148

Blueship Call Center

SEPTEMBER 26, 2023

The use of call center outsourcing techniques increased corporate productivity in the latter half of the 20th century. Call centers began as internal divisions devoted to sales and customer service. As globalisation gained traction, technology allowed firms to grow. Cost effectiveness is what sticks out most.

outsourcing 70

outsourcing Call Center Calibration Contact Center 70

JustCall

AUGUST 10, 2022

In this comprehensive blog, we will look at other Avoxi alternatives that demonstrate features that are similar to Avoxi but are a shade better in some way or another. This powerful software helps add context to every call and conversation, making it productive and efficient along the way. Looking for a robust Avoxi alternative ?

Interactive Voice Response 52

Interactive Voice Response voip CRM call center software 52

JivoChat

JULY 21, 2021

They’re likely going to receive customer service from your business. Your business will receive an inbound call and have a chance to react to your consumer’s needs. Nurturing customer relations and building consumer connections are among the most essential strategies for both growing and retaining your customer base.

Chatbots 52

Chatbots B2C CRM Customer retention 52

JustCall

JANUARY 31, 2023

In this blog, we will look at the top-8 alternatives of Dialpad–from understanding the pros and cons of each tool to the top features, we’ll cover everything. Top Features of JustCall SMS Features – Get hold of Bulk SMS for giving out offer s and reminders, SMS bots for instant replies, and SMS automation for quick support.

voip 52

voip Enterprise Interactive Voice Response CRM 52