AWS Machine Learning

AUGUST 29, 2022

You can now use cross-account support for Amazon SageMaker Pipelines to share pipeline entities across AWS accounts and access shared pipelines directly through Amazon SageMaker API calls. Customers are increasingly adopting multi-account architectures for deploying and managing machine learning (ML) workflows with SageMaker Pipelines.

Accountability 83

Accountability APIs Management Engineering 83

Nexmo

JUNE 13, 2019

So, in this walkthrough, we are going to recreate the game of telephone utilizing Ruby on Rails, the Nexmo Voice API, and Google Cloud Platform Speech to Text and Translate APIs. We will discuss adding it, along with your Nexmo API credentials, as environment variables in just a bit. Adding our API credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

Nexmo

JUNE 13, 2019

So, in this walkthrough, we are going to recreate the game of telephone utilizing Ruby on Rails, the Nexmo Voice API, and Google Cloud Platform Speech to Text and Translate APIs. We will discuss adding it, along with your Nexmo API credentials, as environment variables in just a bit. Adding our API credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

AWS Machine Learning

NOVEMBER 17, 2023

Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution that is designed to provide a quick and straightforward setup to let you build interactive video experiences and handles interactive video content from ingestion to delivery. User-generated content (UGC) presents complex challenges for safety.

APIs 88

APIs Engineering Advertising Accountability 88

CSM Magazine

OCTOBER 28, 2020

API ( Application Programming Interface ) is considered an integral part of website and mobile app development. The API enables a mobile application to exchange data easily with other apps or platforms. The reasons for outsourcing API development. Outsourcing companies provide customized API development services.

APIs 40

APIs outsourcing Marketing Surveys 40

CSM Magazine

APRIL 26, 2024

In today’s era, Learning Management Systems (LMS) have become tools for organizations to provide effective training and education. Automate report creation Automation presents a method to reduce the time spent on LMS reporting. Fortunately, strategies and best practices exist that can help reduce the time spent on LMS reporting.

APIs 52

APIs Analytics Metrics Education 52

TechSee

MARCH 21, 2024

However, the installation process for fiber optic services, particularly for residential customers, often presents significant challenges. Frictionless Access: Customers can access the web-based installation guide via QR codes, SMS, emails, or directly through an API, with no download required.

Self service 124

Self service APIs Upselling Contact Center 124

AWS Machine Learning

OCTOBER 19, 2023

Many companies currently depend on human moderators or respond reactively to user complaints to manage inappropriate user-generated content. In this post, we discuss how to use the Custom Moderation feature in Amazon Rekognition to enhance the accuracy of your pre-trained content moderation API.

APIs 108

APIs Best practices Advertising Accountability 108

AWS Machine Learning

APRIL 11, 2023

Some customers use third-party face liveness features that can only detect spoof attacks presented to the camera (such as printed or digital photos or videos on a screen), which work well for users in select geographies, and are often completely customer-managed. Let’s outline the key spoof types and see Face Liveness deterring them.

APIs 77

APIs Accountability Government Healthcare 77

AWS Machine Learning

FEBRUARY 7, 2024

In the first post of this three-part series, we presented a solution that demonstrates how you can automate detecting document tampering and fraud at scale using AWS AI and machine learning (ML) services for a mortgage underwriting use case. Deploy the API to make predictions. Select your options and train the model. Create the model.

APIs 108

APIs Accountability Metrics Engineering 108

JivoChat

FEBRUARY 16, 2023

Networking: How to make asynchronous API calls, store and retrieve data from the cloud, and use the JSON format for server communication. The course explains how to fetch data from external and internal JSON files using web APIs, basic mobile application design, and prototyping skills. Workload: 30.5 Workload: 83.5

APIs 75

APIs SaaS Marketing Management 75

AWS Machine Learning

FEBRUARY 9, 2023

In this post, we discuss the benefits of the AnalyzeDocument Signatures feature and how the AnalyzeDocument Signatures API helps detect signatures in documents. How AnalyzeDocument Signatures detects signatures in documents The AnalyzeDocument API has four feature types: Forms, Tables, Queries, and Signatures.

APIs 80

APIs Best practices Banking Enterprise 80

VirtualPBX

NOVEMBER 8, 2023

In this blog, we are excited to present three compelling case studies that vividly illustrate how VirtualPBX has significantly elevated the performance of these businesses, making them more efficient and customer-centric. Every missed call translated to lost business opportunities, a scenario that could not continue. The solution? VirtualPBX.

Healthcare 98

Healthcare APIs Customer centricity Accountability 98

Spearline

MAY 10, 2022

You and your team have the power to assess key components including connectivity, voice quality, DTMF transmission and CLI presentations Integrate your systems with ours, quickly and easily with our accessible API. You will receive real time alerts, reporting and analytics to immediately recognise and understand issues.

APIs 98

APIs Analytics Sales Management 98

AWS Machine Learning

JUNE 30, 2022

You can access Amazon SageMaker Studio notebooks from the Amazon SageMaker console via AWS Identity and Access Management (IAM) authenticated federation from your identity provider (IdP), such as Okta. This presents an undesired threat vector for exfiltration and gaining access to customer data when proper access controls are not enforced.

APIs 79

APIs Enterprise Big data Accountability 79

AWS Machine Learning

MAY 5, 2023

Using architecture diagrams as an example, the solution needs to search through reference links and technical documents for architecture diagrams and identify the services present. Therefore, users without ML expertise can enjoy the benefits of a custom labels model through an API call, because a significant amount of overhead is reduced.

Engineering 101

Engineering APIs Scripts Enterprise 101

AWS Machine Learning

JULY 5, 2023

In this post, we present an interesting approach for highlighting text as it’s being spoken using Amazon Polly. The text can be input from the browser or through an API call to the endpoint exposed by our solution. Architecture overview The architecture of our solution is presented in the following diagram.

APIs 67

APIs Chatbots Education Accountability 67

AWS Machine Learning

NOVEMBER 7, 2023

The user’s question is routed through a secure WebSocket API hosted on Amazon API Gateway backed by a AWS Lambda function. After rephrasing, the question is forwarded to Amazon Kendra using the Retrieve API. Documents are transferred to an S3 bucket utilizing the AWS Amplify API.

Enterprise 94

Enterprise APIs Engineering Accountability 94

AWS Machine Learning

MAY 24, 2023

In this three-part series, we present a solution that demonstrates how you can automate detecting document tampering and fraud at scale using AWS AI and machine learning (ML) services for a mortgage underwriting use case. Additionally, we can use the Amazon Textract Analyze Lending API in processing mortgage documents.

APIs 70

APIs Metrics Management Personalization 70

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. The Amazon Comprehend sentiment API identifies the overall sentiment for a text document. Use cases for real-time sentiment analysis. Solution overview.

APIs 68

APIs CRM Feedback B2C 68

AWS Machine Learning

JUNE 15, 2023

In this post, we present a solution that D2L.ai We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish.

APIs 74

APIs Benchmark Best practices Engineering 74

JustCall

JANUARY 23, 2024

WhatsApp is an ideal channel in the present market, where you can register, track, and resolve customer complaints. A ticketing system, in general terms, refers to an IT support system that allows companies to manage, track, expedite, and resolve issues efficiently. What is a WhatsApp Ticketing System?

APIs 52

APIs Chatbots Multichannel Accountability 52

AWS Machine Learning

MAY 25, 2023

We implement the RAG functionality inside an AWS Lambda function with Amazon API Gateway to handle routing all requests to the Lambda. We implement a chatbot application in Streamlit which invokes the function via the API Gateway and the function does a similarity search in the OpenSearch Service index for the embeddings of user question.

APIs 77

APIs Enterprise Accountability Chatbots 77

VirtualPBX

DECEMBER 7, 2021

Managing customer communication often starts with ‘when’ and ‘how’ your employees receive calls. Balancing customer demands with employees’ needs can be challenging during the holiday season, and doing it right helps you separate your business from the competition. How You Doin’? Making it Snappy.

Interactive Voice Response 98

Interactive Voice Response APIs Customer Experience Management 98

Pipkins

OCTOBER 23, 2019

At Pipkins, we understand that every business has unique needs that drive their decision when choosing a workforce management software platform. We start with a summary presentation and brief ROI analysis, during which you are encouraged to ask questions and detail any points of interest. Step Two: Workforce Management Focused Demo.

Management 40

Management APIs Engineering Call Center 40

Quiq

OCTOBER 12, 2021

For eCommerce brands, the long-awaited arrival of automated business messaging on one of today’s most widely used social platforms presents a massive opportunity to deliver seamless, end-to-end shopping experiences. Care: Seamless Order Management and Support. Share This Story. Engagement: How To Start Conversations on Instagram.

APIs 52

APIs Enterprise Personalization Management 52

NICE inContact

SEPTEMBER 4, 2019

As a large travel management company, Omega World Travel continues to break new ground operationally and in the CX it provides to customers, thanks in large part to its move to NICE inContact and the CXone cloud-native platform. How Omega continues to utilize CXone APIs for innovative integrations and applications.

APIs 77

APIs Analytics Contact Center Technology 77

AWS Machine Learning

NOVEMBER 3, 2022

Amazon A2I brings human review to all developers, removing the undifferentiated heavy lifting associated with building human review systems or managing large numbers of human reviewers. For identity documents like an insurance ID, which can have different layouts, we can use the Amazon Textract AnalyzeDocument API.

APIs 83

APIs Construction Analytics Technology 83

AWS Machine Learning

NOVEMBER 21, 2022

Forecast is a managed service that uses machine learning (ML) to generate accurate demand forecasts, without requiring any ML experience. Accurate forecasting is the foundation for inventory optimization, logistics planning, and workforce management and it enables businesses to be better prepared to serve their customers.

APIs 69

APIs Engineering Management Marketing 69

AWS Machine Learning

DECEMBER 1, 2022

You can use this capability either through SageMaker inference update-endpoint APIs or through the SageMaker console. You can use this capability in one of two ways: Managed shadow testing using the SageMaker Console – You can leverage the console for a guided experience to manage the end-to-end journey of shadow testing.

APIs 78

APIs Metrics Management Engineering 78

AWS Machine Learning

DECEMBER 29, 2022

Last year, we announced the general availability of RStudio on Amazon SageMaker , the industry’s first fully managed RStudio Workbench integrated development environment (IDE) in the cloud. Users can also interact with data with ODBC, JDBC, or the Amazon Redshift Data API. There is no need to set up and manage clusters.

APIs 105

APIs Engineering Analytics Scripts 105

AWS Machine Learning

OCTOBER 10, 2022

In this post, we present a solution that combines rich mobile device intelligence with customized machine learning (ML) modeling to help you catch fraudsters who exploit mobile apps. This result is sent back to your mobile app via API Gateway. After this, you train your ML model in Amazon Fraud Detector in just a few steps.

APIs 70

APIs Accountability Metrics Government 70

AWS Machine Learning

JUNE 15, 2022

Instead of presenting each facet individually as a list, hierarchical facets enable defining a parent-child relationship between facets to shape the scope of the search results. For more information, see Overview of access management: Permissions and policies. Solution overview.

APIs 71

APIs Scripts Technology Engineering 71

AWS Machine Learning

NOVEMBER 30, 2023

As a fully managed service, you can scale your model deployments, minimize inference costs, and manage your models more effectively in production with reduced operational burden. Finally, we present a comparative analysis of latency improvements with LOR over the default routing strategy of random routing.

Engineering 89

Engineering APIs Benchmark Enterprise 89

AWS Machine Learning

APRIL 18, 2023

An AWS account with privileges to create AWS Identity and Access Management (IAM) roles and policies. For more information, see Overview of access management: Permissions and policies. Navigate to App , choose API permissions in the navigation pane, and choose Add a permission. Search for information present in OneDrive again.

APIs 70

APIs Accountability Enterprise Engineering 70

AWS Machine Learning

MARCH 12, 2024

Audience overlap analysis Audience overlap is the percentage of users in your audience who are also present in another dataset (calculated as the number of users present in both your audience and another dataset divided by the total number of users in your audience).

Advertising 99

Advertising Accountability APIs Best practices 99

AWS Machine Learning

FEBRUARY 6, 2023

The benefits of Amazon Lex and Talkdesk CX Cloud are exemplified by WaFd Bank , a full-service commercial US bank in 200 locations and managing $20 billion in assets. We then present the solution architecture, highlight its main components, and describe the customer journey from interacting with Amazon Lex to escalation to an agent.

Cloud contact 68

Cloud contact Self service Contact Center Virtual Agent 68