JustCall

JANUARY 31, 2023

“I’ve used JustCall in a previous company and recommended it as a business consultant for this client when upgrading their reservations system. per user per month Premium – Message, video, and phone features and an open API at $33.74 Better call quality than its competitors.” 323/SIP room systems.

voip 52

voip Enterprise Interactive Voice Response CRM 52

Mindtouch

SEPTEMBER 22, 2017

Since this is an emerging role, one of our esteemed judges, and Executive Director of The LavaCon Conference on Content Strategy, breaks the specifics down in a webinar you can watch here. These winners not only implement, but influence others through public speaking, webinars, and thought leadership assets (blog, social, white papers).

Consulting 54

Consulting Consulting Education Enterprise 54

Fonolo

FEBRUARY 13, 2019

About 50% were executive, director, or manager level, with the rest an even mix between IT managers, consultants, analysts, and corporate executives. That interest in open platforms and APIs lines up with the growth of Amazon’s AWS Connect offering and Twilio’s Flex offering. That’s a good blend of titles.

Contact Center 57

Contact Center Call Center APIs outsourcing 57

ChurnZero

DECEMBER 29, 2020

Customers don’t value your word, which as consultants, is how you effect change to drive success. In the meantime, check out our webinar with ESG and HigherLogic for a sneak peek of the survey results as well as our growth and maturity recommendations based on the findings.

SaaS 98

SaaS Chief Customer Officer Upselling Metrics 98

NobelBiz

JUNE 26, 2023

If your human resources department is lagging behind, we encourage you to watch two webinar episodes that can take your game to the next level. Watch our free, on-demand webinar about credit card processing for contact centers. NobelBiz offers free consultation sessions to help you put things into perspective.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52

Pointillist

JULY 25, 2018

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs.

Analytics 93

Analytics Government APIs Metrics 93

ChurnZero

SEPTEMBER 30, 2021

Emilia D’Anzica, founder of Growth Molecules, joined us for a webinar to dive into the highly sought-after role of Customer Success Operations. In the webinar, we tackle these issues head on and answer CS leaders’ most common questions including: What is CS Operations and what is it actually responsible for? Q&A Recap.

Sales 52

Sales Education CRM Metrics 52

Callminer

JULY 15, 2019

We hope you join us for Webinarstock and the times of all the webinars at the bottom of the post, make sure to pick some interesting topics and circle the time on your calendar! Generate and Accelerate ROI with Speech Analytics and Consulting Services featuring Ember Services. Thursday, July 25th Customer Experience.

Contact Center 28

Contact Center Telecommunications Analytics Employee engagement 28

ChurnZero

MARCH 18, 2022

If you missed the webinar, you can watch it on-demand. Speaker: Dave Kellogg , Principal, Dave Kellogg Consulting. What’s up with you making less API calls this month? Key SaaS and Customer Success metrics you should care about. What boards and investors expect from your Customer Success organization. Q&A recap.

SaaS 98

SaaS Metrics Enterprise Surveys 98

Pointillist

JULY 25, 2018

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs.

Analytics 43

Analytics Metrics Government Journey mapping 43

JivoChat

JULY 5, 2021

No matter whether you’re selling kitchen goods to consumers or consulting to businesses, the top e-commerce tools include platforms that let you open up shop and close sales. Useful Training Tools: Stay on top of industry trends with Jungle Scout’s webinars and training. Best E-commerce Platforms. Suites and packages are available.

Advertising 52

Advertising Analytics Sales Enterprise 52

Netomi

APRIL 7, 2023

Sure, you can hire a customer service leader consultant , but if you are looking for the best in-house operators, you’ve come to the right place. Some come from brand new users who are just getting acquainted with the platform, while others have been using the product for five years and have very specific API questions.

Customer Service 52

Customer Service Airlines Customer centricity Banking 52