AWS Machine Learning

MARCH 21, 2023

Therefore, organizations have adopted technology best practices, including microservice architecture, MLOps, DevOps, and more, to improve delivery time, reduce defects, and increase employee productivity. This post introduces a best practice for managing custom code within your Amazon SageMaker Data Wrangler workflow.

Scripts 64

Scripts Banking APIs Best practices 64

AWS Machine Learning

JULY 5, 2022

Lifecycle configurations (LCCs) are shell scripts to automate customization for your Studio environments, such as installing JupyterLab extensions, preloading datasets, and setting up source code repositories. LCC scripts are triggered by Studio lifecycle events, such as starting a new Studio notebook. Apply the script (see below).

Scripts 83

Scripts Engineering APIs Consulting 83

AWS Machine Learning

NOVEMBER 16, 2022

For an example account structure to follow organizational unit best practices to host models using SageMaker endpoints across accounts, refer to MLOps Workload Orchestrator. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices. Prerequisites.

Accountability 86

Accountability Best practices Scripts Engineering 86

Inbenta

SEPTEMBER 4, 2018

After a more recent in-depth review, we’ve outlined the following best practices for securely deployed your AI-based chatbot onto your site. Most AI providers offer their enterprise technology through Software as a Service, so in many cases, having the entire AI software in your servers is not possible — or even desirable.

Chatbots 58

Chatbots APIs Scripts Enterprise 58

Inbenta

SEPTEMBER 4, 2018

After a more recent in-depth review, we’ve outlined the following best practices for securely deployed your AI-based chatbot onto your site. Most AI providers offer their enterprise technology through Software as a Service, so in many cases, having the entire AI software in your servers is not possible — or even desirable.

Chatbots 40

Chatbots APIs Scripts Enterprise 40

The Northridge Group

MAY 2, 2023

Will, and How, This New Technology Model Help Contact Centers? For the past several months the technology conversation has been dominated by the emergence of ChatGPT, first GPT-3, then GPT-3.5, This technology equips ChatGPT to hold conversations about almost anything without any prior programming or configuration.

Contact Center 67

Contact Center B2C Chatbots B2B 67

AWS Machine Learning

AUGUST 1, 2023

Furthermore, proprietary models typically come with user-friendly APIs and SDKs, streamlining the integration process with your existing systems and applications. It offers an easy-to-use API and Python SDK, balancing quality and affordability. As a best practice, let’s save our work for future use.

Healthcare 77

Healthcare APIs Scripts Engineering 77

AWS Machine Learning

MARCH 14, 2024

Generative AI with AWS The emergence of FMs is creating both opportunities and challenges for organizations looking to use these technologies. More and more customers are building their own FMs using SageMaker, including Stability AI, AI21 Labs, Hugging Face, Perplexity AI, Hippocratic AI, LG AI Research, and Technology Innovation Institute.

Best practices 112

Best practices Engineering Chatbots Enterprise 112

AWS Machine Learning

FEBRUARY 8, 2024

As AI technology continues to evolve, the capabilities of generative AI agents are expected to expand, offering even more opportunities for customers to gain a competitive edge. These managed agents play conductor, orchestrating interactions between FMs, API integrations, user conversations, and knowledge sources loaded with your data.

APIs 127

APIs Scripts Enterprise Management 127

AWS Machine Learning

SEPTEMBER 9, 2022

When the message is received by the SQS queue, it triggers the AWS Lambda function to make an API call to the Amp catalog service. Lambda enabled the team to create lightweight functions to run API calls and perform data transformations. She works with Amazon to design, build, and deploy technology solutions on AWS.

Analytics 72

Analytics Engineering APIs Metrics 72

AWS Machine Learning

SEPTEMBER 1, 2023

ML operationalization summary As defined in the post MLOps foundation roadmap for enterprises with Amazon SageMaker , ML and operations (MLOps) is the combination of people, processes, and technology to productionize machine learning (ML) solutions efficiently. One of these new notions is the foundation model (FM).

Engineering 110

Engineering Accountability Construction APIs 110

AWS Machine Learning

MARCH 15, 2023

The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. SageMaker runs the legacy script inside a processing container. SageMaker takes your script, copies your data from Amazon Simple Storage Service (Amazon S3), and then pulls a processing container.

Scripts 127

Scripts APIs Engineering Construction 127

AWS Machine Learning

JANUARY 8, 2024

With AWS intelligent document processing (IDP) using AI services such as Amazon Textract , you can take advantage of industry-leading machine learning (ML) technology to quickly and accurately process data from PDFs or document images (TIFF, JPEG, PNG). The following diagram illustrates the sequence of events within the script.

Scripts 93

Scripts Construction APIs Healthcare 93

AWS Machine Learning

APRIL 23, 2024

The AWS Well-Architected Framework provides best practices and guidelines for designing and operating reliable, secure, efficient, and cost-effective systems in the cloud. It calls the CreateDataSource and DeleteDataSource APIs. Minimally, you must specify the following properties: Name – Specify a name for the knowledge base.

APIs 111

APIs Enterprise Scripts Accountability 111

AWS Machine Learning

APRIL 29, 2024

This often means the method of using a third-party LLM API won’t do for security, control, and scale reasons. It provides an approachable, robust Python API for the full infrastructure stack of ML/AI, from data and compute to workflows and observability. The following figure illustrates this workflow.

APIs 103

APIs Engineering Scripts Management 103

AWS Machine Learning

SEPTEMBER 14, 2023

Integrating security in our workflow Following the best practices of the Security Pillar of the Well-Architected Framework , Amazon Cognito is used for authentication. Amazon API Gateway hosts a REST API with various endpoints to handle user requests that are authenticated using Amazon Cognito.

APIs 101

APIs Healthcare Scripts Engineering 101

SmartAction

MAY 23, 2019

This is the fifth of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. Best Practice #5: Human-Centric Design from a team of CX Experts. While conversational AI technology is amazing and transformative for the contact center, it is only a toolset.

Self service 40

Self service Virtual Agent Contact Center Engineering 40

AWS Machine Learning

DECEMBER 22, 2023

Amazon Bedrock is a fully managed service that makes leading FMs from AI companies available through an API along with developer tooling to help build and scale generative AI applications. Solution Deployment Automation Script The preceding source./create-stack.sh Solution Deletion Automation Script The delete-stack.sh

Scripts 105

Scripts Chatbots Accountability Multi-channel support 105

AWS Machine Learning

MAY 8, 2023

In this post, we address these limitations by implementing the access control outside of the MLflow server and offloading authentication and authorization tasks to Amazon API Gateway , where we implement fine-grained access control mechanisms at the resource level using Identity and Access Management (IAM). Adds an IAM authorizer.

APIs 74

APIs Government Accountability Scripts 74

NobelBiz

APRIL 9, 2024

In this comprehensive article, we delve into the details of call center compliance , exploring its significance, the laws and regulations governing it, common mistakes to avoid, and best practices for ensuring adherence. Table of Contents What is Call Center Compliance and Why is it Important? HIPAA Regulations: In the U.S.,

Call Center 104

Call Center Telemarketing Healthcare Government 104

AWS Machine Learning

APRIL 19, 2024

Iambic Therapeutics is a drug discovery startup with a mission to create innovative AI-driven technologies to bring better medicines to cancer patients, faster. Our technologies are versatile and applicable across therapeutic areas, protein classes, and mechanisms of action. The service is exposed behind a reverse-proxy using Traefik.

Metrics 106

Metrics APIs Scripts Construction 106

AWS Machine Learning

MAY 8, 2023

To use TensorRT as a backend for Triton Inference Server, you need to create a TensorRT engine from your trained model using the TensorRT API. Inference requests arrive at the server via either HTTP/REST or by the C API , and are then routed to the appropriate per-model scheduler. script from the following cell.

Engineering 87

Engineering APIs Best practices Scripts 87

AWS Machine Learning

AUGUST 29, 2023

Refer to Operating model for best practices regarding a multi-account strategy for ML. The SageMaker training with HPO pipeline can also be triggered manually (in the SageMaker Studio UI or via an API call using the AWS CLI or SageMaker Python SDK) by the responsible data scientist if needed.

Scripts 76

Scripts APIs Enterprise Accountability 76

AWS Machine Learning

JUNE 9, 2022

eMagazines’ technology seamlessly transforms print products into premium digital and audio experiences. Leveraging Amazon technology, ReadAlong.ai In this post, we share how we created an automated way for TIME for Kids to seamlessly add audio for early readers and pre-readers through ReadAlong.ai, which uses Amazon Polly technology.

Scripts 77

Scripts APIs Education Technology 77

AWS Machine Learning

JUNE 12, 2023

In this post, we present a guide and best practices on training large language models (LLMs) using the Amazon SageMaker distributed model parallel library to reduce training time and cost. Next, we can move the input tensors to the GPU used by the current process using the torch.cuda.set_device API followed by the.to() API call.

Best practices 69

Best practices APIs Engineering Analytics 69

NobelBiz

APRIL 16, 2024

Utilize templates and predefined scripts to maintain consistency. Limitations with Technological Infrastructure: Legacy systems and technological constraints may hinder the seamless integration of channels, requiring investments in modern solutions and platforms. All enabled by NobelBiz leading contact center technology.

Contact Center 52

Contact Center CRM Call Center Best practices 52

Balto

SEPTEMBER 18, 2023

In recent years, with the advance of Artificial Intelligence (AI) in contact center technology, real-time agent assist emerged as a game changer. What’s more, real-time agent assist alerts agents in case they deviate from the script or ask the customer for sensitive information that makes them go out of compliance.

Interactive Voice Response 52

Interactive Voice Response Scripts Contact Center Coaching 52

AWS Machine Learning

APRIL 12, 2023

The code to invoke the pipeline script is available in the Studio notebooks, and we can change the hyperparameters and input/output when invoking the pipeline. This is quite different from our earlier method where we had all the parameters hard coded within the scripts and all the processes were inextricably linked.

Scripts 85

Scripts APIs Metrics Best practices 85

AWS Machine Learning

MAY 9, 2023

Inference requests arrive at the server via either HTTP/REST or by the C API and are then routed to the appropriate per-model scheduler. SageMaker MMEs offer capabilities for running multiple deep learning or ML models on the GPU at the same time with Triton Inference Server, which has been extended to implement the MME API contract.

APIs 86

APIs Scripts Best practices Enterprise 86

AWS Machine Learning

JANUARY 11, 2023

Moreover, to present a comprehensive and reusable way to productionize ML models by adopting MLOps practices, we introduce the concept of infrastructure as code (IaC) during the entire MLOps lifecycle of the prototype. In this prototype, we follow a fully automated provisioning methodology in accordance with IaC best practices.

Scripts 69

Scripts Finance Enterprise Engineering 69

JustCall

MARCH 9, 2023

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. Using advanced technology solutions can make all the difference here. The global market for conversation intelligence platforms is projected to reach $18.4

Coaching 52

Coaching Sales Chatbots Analytics 52

NobelBiz

JUNE 26, 2023

More often than not, this is the reason why many contact centers are still running outdated technology with dire consequences for their clients, employees, and, most importantly, their bottom line. Another issue is that companies are spending big money on top-level technologies, but are only using a fragment of their capabilities.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52

AWS Machine Learning

DECEMBER 14, 2023

After you stop the Space, you can modify its settings using either the UI or API via the updated SageMaker Studio interface and then restart the Space. This setup enables you to centrally store notebooks, scripts, and other project files, accessible across all your SageMaker Studio sessions and instances.

APIs 105

APIs Engineering Management Scripts 105

AWS Machine Learning

MAY 4, 2023

The Neuron runtime consists of kernel driver and C/C++ libraries, which provide APIs to access AWS Inferentia and Trainium Neuron devices. xlarge" ) Refer to Developer Flows for more details on typical development flows of Inf2 on SageMaker with sample scripts. These endpoints are fully managed and support auto scaling.

APIs 80

APIs Scripts Engineering Chatbots 80

Netomi

JANUARY 5, 2023

To keep up with competition, CX leaders need to stay informed about the ongoing rapid innovations in technology. By extending artificial into authentic-focused technology, you gain the ability to have more organic connections with customers, drive better insights, and achieve resolutions more efficiently.

Chatbots 52

Chatbots Scripts Airlines Customer Support 52

JivoChat

APRIL 23, 2023

Chatbots use different types of technology to provide the best service and give the most accurate answers, such as artificial intelligence, natural language processing (NLP), and machine learning. Drift The 24/7 chatbot availability is considered its best feature by 64% of consumers. PSFK How Does a Chatbot Work?

Chatbots 75

Chatbots B2C Self service Banking 75

Pointillist

JULY 25, 2018

Customer journey analytics is a new technology and many companies are grappling with the same questions. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs. Change Management.

Analytics 93

Analytics Government APIs Metrics 93