Tenfold - Contact Center Blog
JUNE 22, 2018
The taste of this new class of customers clashes with the traditional mode of service that dominates the finance sector. They have no attachment to legacy systems that banks and finance companies have been holding onto for years, despite the wave of new technologies in business and communications. It’s actually self-service.
CSM Magazine
JULY 13, 2022
When it comes to money, it’s responsible to make informed choices regarding who you do business with, especially in banking. Consumers deserve a bank that offers competitive rates, innovative financial products, and quality services. Unfortunately, the relationship between banks and consumers varies. Fee-Free Banking.
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AWS Machine Learning
MARCH 28, 2024
The resulting LLM outperforms LLMs trained on non-domain-specific datasets when tested on finance-specific tasks. BloombergGPT: Philippe Donnet GPT-NeoX: Antonio De Lorenzo, Simone Gambarini, Enrico Zanetti FLAN-T5-XXL: John M Forsyth, Christopher K Peters, {empty string} Input: CEO of Silicon Valley Bank? the SEC assigned identifier).
Talkdesk
OCTOBER 14, 2020
Similarly to 40 years ago , major banks, finance companies and collection agencies are muscling up call centers to respond to the arrears crisis for credit cards, auto loans, student loans and other forms of debt. Now is the time for banks to transition to a more flexible platform offered by cloud solutions.
Natalie Petouhof
APRIL 7, 2016
They are starting something new again by becoming one of the first banks to open their platform to external developers and partners. Foundational things like: APIs that matter, are easy to integrate and are standards-based. It isn’t just about APIs, SDKs or toolkits. They are launching Capital One DevExchange.
AWS Machine Learning
OCTOBER 6, 2022
The solution automatically extracts data and classifies documents (for example, driver’s license, paystub, W2 form, or bank statement), providing the required fields for the consumer verifications used to determine if the lender will grant the loan. Main advantages.
Lumoa
FEBRUARY 15, 2021
Essentially, an integration makes it possible to connect different tools, APIs, or systems to build more value out of your data. For example, Lumoa has very clear open APIs and you can easily integrate into any modern platform. These platforms usually have a rich set of APIs, so it is very easy to integrate them into Lumoa.
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