Enghouse Interactive

JULY 10, 2018

In the hustling world we live in, the sense of community is exciting in the world of banking. For Partner Colorado, Enghouse’s use of open APIs allows integration with the in-house CRM. Use journey analytics to drive better experiences. What are journey analytics? Read the full study here. #5.

Self service 40

Self service CRM Contact Center Analytics 40

AWS Machine Learning

NOVEMBER 1, 2023

But finding PII among the morass of electronic data can present challenges for an organization. This two pass solution was made possible by using the ContainsPiiEntities and DetectPiiEntities APIs. The Logikcull applications servers are able to identify the individual instances of PII by making the DetectPiiEntities API call.

APIs 89

APIs Engineering Government Telecommunications 89

AWS Machine Learning

AUGUST 26, 2022

In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. A mortgage application packet may contain several types of forms and documents, such as URLA-1003, 1099-INT/DIV/RR/MISC, W2, paystubs, bank statements, credit card statements, and more.

APIs 86

APIs Banking Accountability Analytics 86

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. In such cases, custom postprocessing logic to identify such information or extract it separately from the API’s JSON output was necessary.

APIs 70

APIs Real estate Government Marketing 70

Pointillist

FEBRUARY 19, 2018

AI and customer journey analytics are key components in assembling businesses with One Voice, joined across silos and touchpoints. Data unification is a must for any type of behavioral analytics. Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition.

Customer Experience 111

Customer Experience Analytics APIs Chatbots 111

ProProfs Blog

NOVEMBER 15, 2021

Detailed Reports And Analytics: Typeforms attempts to bridge the gap between what you’re doing and what could be done via detailed reports. The detailed survey analytics reports allow you to see who filled out the forms, when and how they have answered, and more. Advanced reporting and analytics. AI analytics and reports.

Surveys 148

Surveys Analytics Enterprise Feedback 148

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43

JustCall

APRIL 5, 2023

With this background, let’s take a look at what JustCall has to offer: And now, let’s move on to Talkdesk and what it has to offer: The differences between the two are not very overt – probably only that JustCall is more visually presentable. With JustCall, customers do not have to face this issue.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

AWS Machine Learning

JUNE 12, 2023

In this post, we present a guide and best practices on training large language models (LLMs) using the Amazon SageMaker distributed model parallel library to reduce training time and cost. Next, we can move the input tensors to the GPU used by the current process using the torch.cuda.set_device API followed by the.to() API call.

Best practices 66

Best practices APIs Engineering Analytics 66

AWS Machine Learning

OCTOBER 24, 2023

In today’s information age, the vast volumes of data housed in countless documents present both a challenge and an opportunity for businesses. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) through easy-to-use APIs.

Engineering 115

Engineering Healthcare Construction APIs 115

RichCall

SEPTEMBER 13, 2017

With IoT, presenting a single view of the data becomes easier whether you are a B2B or B2C company. To make the business model of IoT work, companies must keep a close eye on emerging IoT ecosystem components, networking protocols, security, data models, and analytics to connect with contact center solutions and act on the received triggers.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

Vistio

AUGUST 9, 2021

So, several of my clients, we work with them to overcome the obstacles and the challenges that a remote workforce has presented. Today, with web books and other very easy-to-use devices and APIs, it’s a lot easier. So, it certainly keeps me busy and having a lot of fun. Rod, it was a pleasure having you. Thank you, again.

Contact Center 52

Contact Center Consulting Consulting Call Center 52

SmartKarrot

JANUARY 20, 2022

The service is up to eight times cheaper as compared to bank transfers. Sequel’s solutions are supported by cutting-edge predictive analytics that aid users in rating, claims, underwriting, catastrophe and weather risk, and global risks. contact-form-7]. Checkout.com. Checkout.com was founded in 2012.

SaaS 10

SaaS Advertising B2B Transportation 10

AWS Machine Learning

NOVEMBER 30, 2023

Carrier is making more precise energy analytics and insights accessible to customers so they reduce energy consumption and cut carbon emissions. With Amazon Bedrock, customers are only ever one API call away from a new model. CRM or ERP applications), and write a few AWS Lambda functions to execute the APIs (e.g.,

APIs 126

APIs Enterprise Best practices Technology 126

OctopusTech

SEPTEMBER 1, 2023

When you continuously watch the latest industry trends, monitor your website analytics report, and analyze feedback from customers, then you will realize that website redesign is not just a want but a need to achieve your company’s goals. You can redesign your website on your own without breaking the bank.

Engineering 62

Engineering Abandon rate APIs Marketing 62

JustCall

FEBRUARY 12, 2024

You want better coaching features Call recordings and analytical insights help your team lead to better coach agents. It includes a robust dialer, as well as platform features such as call recording, voicemail transcription, and call analytics. Remember, affordability doesn’t have to mean sacrificing quality.

CRM 52

CRM Analytics Abandon Call Coaching 52

AWS Machine Learning

APRIL 2, 2024

Accenture and Anthropic are collaborating with AWS to help organizations—especially those in highly-regulated industries like healthcare, public sector, banking, and insurance—responsibly adopt and scale generative AI technology with Amazon Bedrock. The model choices available have been exciting.

APIs 134

APIs Healthcare Banking Engineering 134