The Northridge Group

MARCH 21, 2022

Authored by Daniel Fenton , Director, Enterprise Accounts and Molly Clark , Senior Director, Operational Analytics. Leveraging data analytics to improve FCR rates is critical for achieving this objective. Northridge’s data-driven Root Cause Analysis process. To learn more, contact us.

Wireless 110

Wireless Analytics Average Handle Time Contact Center 110

Callminer

SEPTEMBER 1, 2020

Later on, breakout sessions led by customers, Avadyne Health , Gant Travel , and more offered some powerful case studies including an analysis from Direct Dialog’s Marvie Wright on how speech analytics helped their virtual workforce yield 10% more revenue. The show goes on. CETX 2020: It was a cyber success.

Entertainment 182

Entertainment Analytics Contact Center Customer Service 182

AWS Machine Learning

FEBRUARY 29, 2024

This data is information rich but can be vastly heterogenous. Proper handling of specialized terminology and concepts in different formats is essential to detect insights and ensure analytical integrity. AI/ML Solutions Architect in the Global Healthcare and Life Sciences team. Nihir Chadderwala is a Sr.

APIs 112

APIs Healthcare Scripts Enterprise 112

AWS Machine Learning

FEBRUARY 2, 2023

With advanced analytics derived from machine learning (ML), the NFL is creating new ways to quantify football, and to provide fans with the tools needed to increase their knowledge of the games within the game of football. As a baseline, we used the model that won our NFL Big Data Bowl competition on Kaggle.

Calibration 74

Calibration Engineering Big data Automotive 74

AWS Machine Learning

DECEMBER 21, 2022

Customers can also access offline store data using a Spark runtime and perform big data processing for ML feature analysis and feature engineering use cases. Table formats provide a way to abstract data files as a table. Apache Iceberg is an open table format for very large analytic datasets.

Scripts 73

Scripts Engineering APIs Big data 73

AWS Machine Learning

MARCH 15, 2024

However, the sharing of raw, non-sanitized sensitive information across different locations poses significant security and privacy risks, especially in regulated industries such as healthcare. Limiting the available data sources to protect privacy negatively affects result accuracy and, ultimately, the quality of patient care.

Healthcare 105

Healthcare Big data Engineering Accountability 105

AWS Machine Learning

APRIL 21, 2023

These alarms may need additional analysis by a data scientist, or you can implement additional automation supporting an automatic retraining strategy using new ground truth data by integrating the model training and baselining pipeline with Amazon EventBridge. Sovik Kumar Nath is an AI/ML solution architect with AWS.

Metrics 74

Metrics Telecommunications Analytics Healthcare 74

Callminer

NOVEMBER 6, 2019

Big data is getting bigger with each passing year, but making sense of trends hidden deep in the heap of 1s and 0s is more confounding than ever. As metrics pile up, you may find yourself wondering which data points matter and in what ways they relate to your business’s interests. Data Permission. Data Preparation.

Big data 140

Big data Analytics Metrics Sales 140

SmartKarrot

JANUARY 13, 2022

AI revolutionizes the modern call center by delivering real-time feedback on customer reaction, predictive analytics to determine when intervention is required, and in-depth call data analysis to improve call matching and overall performance. Quicker advancements in healthcare. This has been possible with human AI.

Healthcare 10

Healthcare Education Automotive Big data 10

SmartKarrot

JANUARY 20, 2022

If you do not believe me, check out this example, An article written by Walmart titled “5 Ways Walmart Uses Big Data to Help Customers.” In that write-up, the author used the combination of big data and predictive models to predict demand throughout the day. Data helps maximize revenue growth.

SaaS 10

SaaS Big data Analytics Healthcare 10

AWS Machine Learning

JANUARY 26, 2024

This is backed by our deep set of over 300 cloud security tools and the trust of our millions of customers, including the most security-sensitive organizations like government, healthcare, and financial services. Ram Vittal is a Principal ML Solutions Architect at AWS.

Best practices 122

Best practices Government Engineering Accountability 122

Balto

OCTOBER 17, 2023

An ICP is based on qualitative and quantitative data analysis techniques that capture real-world insights that inform you who your ideal customer might be, enabling you to direct your business resources more efficiently by prioritizing prospects. The problem is you do need this data to create your ICP.

Sales 52

Sales Healthcare Accountability Marketing 52

Balto

OCTOBER 17, 2023

An ICP is based on qualitative and quantitative data analysis techniques that capture real-world insights that inform you who your ideal customer might be, enabling you to direct your business resources more efficiently by prioritizing prospects. The problem is you do need this data to create your ICP.

Sales 52

Sales Healthcare Accountability Marketing 52

AWS Machine Learning

OCTOBER 20, 2023

ML platform observability – This function helps with troubleshooting and identifying the root cause for problems in ML models through centralization of logs and providing tools for log analysis visualization. Companies in regulated industries such as financial services, healthcare, chemistry, and the private sector.

Government 101

Government Engineering Accountability Enterprise 101

SmartKarrot

APRIL 17, 2023

Data collection: Chatbots can collect and analyze data on user behavior and preferences, providing valuable insights for businesses to improve their products and services. Better data analysis: AI chatbots can analyze communication data and provide valuable insights into customer behavior and preferences.

Chatbots 10

Chatbots Scripts Enterprise Personalization 10

AWS Machine Learning

JANUARY 30, 2023

Problem statement Machine learning has become an essential tool for extracting insights from large amounts of data. From image and speech recognition to natural language processing and predictive analytics, ML models have been applied to a wide range of problems. Combining these two powerful libraries, LightGBM v3.2.0

Benchmark 80

Benchmark Construction Metrics Big data 80