Remove security-and-compliance
article thumbnail

HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system.

voip 96
article thumbnail

HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. But what is HIPAA and how does a HIPAA compliant VoIP phone system help your business? And, unless you’re ready to bear the penalties and fines, you need to ensure compliance with the rules mentioned under HIPAA.

voip 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

Callminer

PCI compliance call recording & transcription refers to the requirements set in the Payment Card Industry Data Security Standard (PCI DSS). However, in order to be compliant with the PCI DSS, the CV2 security number on the back of most credit cards must not be included in audio or transcribed conversations.

article thumbnail

Best Software for Speech Analytics

JustCall

Businesses can use speech analytics for agent training and coaching, identifying any suspicious incidents in legal compliance domain, making your analysis richer, process enhancements, examining the competition and for sales training and development. What is Speech analytics? Some Best Speech Analytics Software.

article thumbnail

Top 5 Business Phone Systems for Banking and Finance

Hodusoft

The use of VoIP phone systems in the banking industry is a trend that is here to stay. Banks that invest in these systems can expect to see improved customer service, increased efficiency and productivity, and enhanced security, all of which are critical for maintaining a competitive edge in the current market scenario.

Finance 52
article thumbnail

HIPAA Compliant Texting: The Complete Checklist and Guide

JustCall

Secure texting is of overriding importance in the healthcare industry. HIPAA-compliant texting apps protect patients' information from potential identity thefts and security breaches. HIPAA-compliant texting lays out the essential rules for safe and secure texting with patients, as dictated by HIPAA. What is HIPAA Compliance?

article thumbnail

Why the Best Support Teams Use Call Recording Software

aircall

Along with cloud calling software, you’ll be able to extract actionable steps for your customer support team to increase quality assurance, improve their performance, monitor compliance, resolve disputes, and elevate your customer experience. Good customer service means listening to your customers. What Is Call Recording Software?