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Telemarketing Laws: The Good, Bad, and Ugly

Quality Contact Solutions

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. What is a Sales Dialer? How do modern sales phone dialers work?

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Escaping the Web of Spam Labeling: Proactive Measures to Salvage Phone Numbers’ Reputation

NobelBiz

And to add salt to the injury, scam calls make up most of the robocall deluge, accounting for 25.9 An increasing number of businesses are using automated calls for telemarketing, customer support, and other communication purposes. According to DataPort , in 2020, Americans received an estimated 46 billion robocalls or spam calls.

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Predictive Dialer vs Auto Dialer: What You Need to Know

aircall

Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up. Predictive dialers are efficient tools for sales and support. With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. You get to your destination a whole lot faster.

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The Best Dialer Software for Call Centers and How to Choose the Right Dialer System for Your Business

aircall

Power dialers are meant to be used as productivity tools for sales teams, in contrast to auto and predictive dialers, which are automation tools typically used by telemarketers. There are plenty of rapidly evolving sales dialers on the market, making inefficient cold-calling a thing of the past. . Predictive dialers.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Their sales support could tag and make notes on the call using Power Dialer while also automating selected calls 6. For instance, if a business needs easy ActiveCampaign integration for managing their sales campaign with training, then JustCall will be the right option for them. Which Software is Best for Your Business?

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How STIR/SHAKEN Call Authentication Affects Contact Centers

Calltools

The FCC created the STIR/SHAKEN framework to impose call authentication technology on VoIP calls in North America. While these labels vary from app to app and carrier to carrier, they typically include the following: Telemarketing. Account Services. What Is STIR/SHAKEN? Charity/Nonprofit. Informational. Prison/Jail.