Accountability Benchmark Blog Document 
Totango
FEBRUARY 2, 2021
Customer success plans are proposals that document your clients’ goals and how you will help achieve them. A set of key performance indicators and benchmarks to track and measure client progress towards goals. You could then define four minutes and three minutes as benchmarks along your customer’s path to their goal.
Totango
DECEMBER 1, 2021
In this blog, we’ll look deeper at what an agile customer success strategy means and why you can benefit from using one. An agile approach to CS management can be broken down into seven steps: Document your client’s requirements. Document Your Client’s Requirements. 7 Steps to Bring Agile Innovation to Customer Success.
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Totango
MARCH 21, 2023
Finally, delivery happens via varied communication mechanisms such as self-service documentation portals, newsletters, and reviews that come together to make a meaningful impact on both sides of the equation. Be sure to check out our recent blog from Customer Success Festival in Austin, 5 Tips to Supercharge your CS Operations Playbook.
AWS Machine Learning
OCTOBER 5, 2023
Run the following commands in the terminal to download the required artifacts for this post: cd SageMaker wget [link] unzip comprehend-blog-artifacts.zip rm comprehend-blog-artifacts.zip mkdir assets Close the terminal window. For IAM role , select Create an IAM role, specify the name suffix as “comprehend-blog”.
AWS Machine Learning
MARCH 3, 2023
In this blog post, we’ll look at how Amazon SageMaker Canvas delivers faster and more accurate model training times enabling iterative prototyping and experimentation, which in turn speeds up the time it takes to generate better predictions. We estimated these numbers by running benchmark tests on different dataset sizes from 0.5
Totango
NOVEMBER 10, 2020
Outcome success plans focus on capturing mutual objectives, documenting the steps toward achieving them, and sharing information between both clients and your own internal teams—driving interconnectivity and displaying progress through one easily accessed live portal. Document and capture new initiatives as they arise.
COPC
APRIL 19, 2023
Previously, we discussed the importance of a well-designed scorecard in our blog, Benefits of a Balanced Scorecard for Performance Management. Nothing causes motivation to evaporate more quickly than holding staff accountable for things outside their control. Supporting that statement with a scorecard helps align these views.
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