Quality Contact Solutions

DECEMBER 20, 2021

AURORA, Nebraska (December 9, 2021) ?Quality Since 2007, Quality Contact Solutions (QCS) has established itself as an industry leader in contact center and BPO solutions, including B2B and B2C programs. Quality Contact Solutions, Inc (QCS), a leading outsource contact center and BPO company, today announced that it received its?

Call Center 52

Call Center Telemarketing outsourcing B2C 52

JivoChat

JUNE 15, 2021

B2B and B2C users can use apps to improve their Shopify store experience, integrate Shopify with other tools they’re using, and streamline the online shopping experience. With Shopify’s upsell and cross-selling apps , you don’t need a live customer service rep to boost your sales. Used for: Post-purchase upsells. Candy Rack.

Upselling 52

Upselling Analytics Sales Marketing 52

JivoChat

MARCH 25, 2021

Are you interested in the state of digital marketing in 2021? Also, make use of upselling and cross-selling strategies to boost your average ticket size and sell more. 71% of businesses believe that online chat will be the most popular communication channel by 2021. (99 Then look no further. million by 2023.

Wait times 52

Wait times Sales Scripts B2B 52

JivoChat

MARCH 25, 2021

Are you interested in the state of digital marketing in 2021? Also, make use of upselling and cross-selling strategies to boost your average ticket size and sell more. 71% of businesses believe that online chat will be the most popular communication channel by 2021. (99 Then look no further. million by 2023.

Wait times 52

Wait times Sales Scripts B2B 52

Babelforce

JANUARY 28, 2021

If you sell b2b (or high-value b2c) then that means a phone call. Hey, it’s 2021. Well, who isn’t working from home in 2021? That’s especially value in a sales setting, with upselling opportunities. It can remind them of ideal upselling or cross-selling opportunities. Care to disagree? What does that mean?

Contact Center 52

Contact Center CRM Upselling Sales 52

TeamSupport

JUNE 15, 2020

We determined the market desperately needed a software solution for customer support at B2B companies so companies could stop having to piece together disparate generic solutions better fitted to business-to-consumer ( B2C ) retail companies. Helpful when upselling opportunities exist and to improve retention.

B2B 64

B2B Self service B2C Customer Support 64

Netomi

FEBRUARY 28, 2022

A leader in the programmatic industry, Amanda joined the Pixalate team in September of 2021. ?? In recognition of its efforts in helping customers to extract the most value from their data, Sumo Logic was awarded the Best Business Intelligence/Analytics Solution of 2021 by Computing’s Technology Product Awards. EMEA, and APAC. .

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64

ChurnZero

MARCH 31, 2023

The billing platform Recurly tracked 1,900 subscription services in 2021 and 2022 and found the average customer churn rate is 5.6%. It’s slightly higher in the B2C sector at 6.8% In his words, second-order revenue stems from upsells, renewals, word-of-mouth and champion change. and slightly lower in B2B at 4.9%.

Benchmark 98

Benchmark B2B Accountability Consulting 98

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Amarachi Ogueji. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Sana Farooq.

Chief Customer Officer 21

Chief Customer Officer Coaching Customer centricity SaaS 21

Integrity Solutions

MAY 23, 2023

Only 60% of sales teams and reps hit their annual quotas in recent years, and 69% of sales professionals agree their job is harder now than it was in 2021. Whether you’re selling B2B or B2C, focused prospecting is about creating the connections necessary to drive your sales. Selling has become increasingly competitive.

Sales 92

Sales Coaching Brand ambassadors B2B 92