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Telemarketing Services Firm QCS Hires SOC 2 Auditor

Quality Contact Solutions

Aurora, NE (February 23, 2021) Quality Contact Solutions has hired A-LIGN ASSURANCE, a third party independent audit firm to perform a SOC 2 audit. SOC 2 Type 1 certification will be completed by June 2021. SOC 2 Type II certification is expected to be completed by October 2021. and compliance professionals. “SOC

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Live Chat Statistics You Need To Know in 2021

JivoChat

Are you interested in the state of digital marketing in 2021? Also, make use of upselling and cross-selling strategies to boost your average ticket size and sell more. 71% of businesses believe that online chat will be the most popular communication channel by 2021. (99 Then look no further. million by 2023.

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Live Chat Statistics You Need To Know in 2021

JivoChat

Are you interested in the state of digital marketing in 2021? Also, make use of upselling and cross-selling strategies to boost your average ticket size and sell more. 71% of businesses believe that online chat will be the most popular communication channel by 2021. (99 Then look no further. million by 2023.

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11 Customer Success statistics, quips and quotes on investing in these teams

ChurnZero

If the vendor has been smart enough to collect aggregate data about how its customers use the product or service, it can also offer useful benchmark metrics to bolster that guidance.” The billing platform Recurly tracked 1,900 subscription services in 2021 and 2022 and found the average customer churn rate is 5.6%.