Top Customer Success Trends and Customer Success Budgeting for the year 2021
CustomerSuccessBox
JUNE 28, 2021
But, the year 2020 has seen a boom in the Customer Success space, as a lot of SaaS businesses are now identifying Customer Success as a strong business imperative. The Acquisition driven SaaS growth is dead and this era is all about retention-led growth. Check out the SaaS customer retention best practices to maximize renewals.
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