Top 10 trends shaping the future of Customer Success in 2021
CustomerSuccessBox
SEPTEMBER 7, 2021
With Customer Success teams who work on onboarding automation and efficiency to set their customers up for a strong initial footing, this will result in long-term success. Pro Tip: Designing a Customer Onboarding Framework for B2B SaaS. #2 Data plays a vital role in customer retention and growth and hence in customer success.
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