5 Top Customer Service Articles For the Week of February 19, 2018
ShepHyken
FEBRUARY 19, 2018
Each week I read a number of customer service and customer experience articles from various resources. Top 5 Tips to Improve Social Customer Service by Kristina Knight. And, while about two-thirds of consumers contacting b usinesses for customer service are doing so on social media, this is a problem.
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