ChurnZero
JUNE 19, 2020
To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. Speakers: Rob Belcher , Managing Director, SaaS Capital. Each account rep that is doing sales is also doing renewal management and things like that.
ClearAction
JULY 20, 2023
Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. On the tech provider side, new logos are a constant quest, but SaaS models mean renewals are a top priority. Buyers prefer to have minimal interactions with sales teams.
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aircall
APRIL 6, 2017
From most SaaS companies, people do not merely buy software, but rather solutions. One study showed that using this method increased sales by 24%. Clearly, this is easier said than done when considering an SaaS company who conducts business in many countries and currencies around the world. Removing signs of monetary value.
Amity
JANUARY 13, 2016
In this issue of the SaaS Tattler we discuss how to make sure your Customer Success team is making the required impact. A Guide of SaaS Companies. Can Customer Success really be held with the same importance of sales, marketing and product departments? Since 2009, the popularity of customer success has increased 800%.
Amity
SEPTEMBER 7, 2016
With 20,000 customers worldwide, HubSpot is the world’s leading inbound marketing and sales platform, transforming the way businesses attract, engage, and delight customers. I started in HubSpot in 2009 and I’m now coming up on my 7-year anniversary. There were 4 Customer Success Managers at the time.
SmartKarrot
JANUARY 25, 2022
We have recently seen marketing departments in SaaS companies concentrating more on marketing programs to engage existing customers. On the other hand, customer success has been around since early 2009. In the case of bigger B2B SaaS companies, they might have separate departments for customer marketing and customer success. .
Russel Lolacher
AUGUST 30, 2018
In the summer of 2009, with some prodding by Lynn, the couple decided to buy the old computer of their eldest son, Joe. Another sales page. As this was 2009 and Lynn wasn’t the most computer savvy person, social media wasn’t as obvious a communication channel as it is today. Computers however, were a totally different beast.
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