Remove view-pricing
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Critical Issue: How to Increase Your Price Without Losing Customers

Beyond Philosophy

Flower asks, “How can I increase prices and not lose customers?” I’ve had many conversations with our clients and heard many TV interviews where people say we need to increase prices, but we can’t raise them that much because if we do, we’re going to lose customers. You can decrease your prices.

Education 195
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Discover the 14 game-changing opportunities and risks awaiting you in 2024

Beyond Philosophy

He hopes by sharing these numbers gathered from reputable sources, that his American cohost might view these numbers with a bit more positivity. 23:06 Colin shares a statistic from Emplify that explains why customers will pay a higher price to buy from you. Will Colin be disappointed? Maybe, maybe not.

Sales 195
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Inflation is Going to Kill My Customer Experience. What Do I Do?

Beyond Philosophy

It is frustrating as a brand trying to control an image with customers while feeling pressure to raise prices and cut costs. Stephanie wrote to us to ask about what to do about a price increase regarding their Customer Experience. He said he could do it, but the price had gone up. What We Should All Know About Inflation.

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Turning Customer Support from a Cost Center into a Revenue Generator

ShepHyken

Customer service should not be viewed solely as a cost center but as an opportunity to enhance customer experience, generate revenue, and improve customer retention. Price is important, but an amazing customer experience can differentiate a brand from its competitors.” ” “Be about value, not just dollars.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Amazing Business Radio: Jason Dorsey

ShepHyken

When making a purchase decision, Gen Z customers look for a few key things: low price, ease of purchase, ratings and reviews, ease of returns and if someone they know previously made that purchase. When they do buy something, price (not the lowest price) is important to them and they always expect a good deal.

Sales 270
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The Best Available Room

ShepHyken

To match her enthusiasm, I responded, “I bet that room has a view of the ocean and the beach!” She then said, “Oh, you’re looking for a view. You could upgrade to a room with a view, if you would like.”. If a company promises the lowest prices anywhere and I find it for a lower price elsewhere, they have broken their promise.