the-benefits-of-implementing-online-ethics-training-at-your-company 
CSM Magazine
APRIL 13, 2023
Every organization encounters an ethically ambiguous situation that needs careful consideration at some point within its lifespan. This can be especially difficult if your employees need to gain the necessary knowledge to determine the right course of action. What is Online Ethics Training and Why Is it Important for Your Company?
Calltools
DECEMBER 27, 2023
Training new agents effectively requires multiple methods. It allows you to identify areas that need improvement from your call center staff. Call recording can be controversial, so it should meet ethical standards for agents and customers. Provides Training New and experienced agents need ongoing training.
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Lumoa
DECEMBER 19, 2023
Around 30% of IT professionals worldwide have reported that their organizations are witnessing time-saving benefits thanks to implementing new AI and automation software. Have you ever thought about how some businesses manage to analyze thousands of customer reviews and feedback quickly? Emotion detection.
JustCall
AUGUST 8, 2023
At the moment, there are a lot of ifs and buts when it comes to implementing AI in a field that’s intrinsically ethical and disciplined. Using AI in education has incredible transformative potential—only if used correctly. Importance of AI in Education Many view the role of AI in education as being restricted to conducting tests.
OctopusTech
SEPTEMBER 9, 2023
This can either be performed by an in-house team under a separate unit within a company or by hiring a third-party company who is specialized in this activity. On one hand, you might have concerns about handling your call center operations overseas and on the other, you might be thinking of potential cost-savings.
aircall
MAY 5, 2017
We’ve looked at how to successfully scale your customer support team before. But before you can scale your team from one to five, or ten, or a whole busload, you need to start building it. What about your very first scaling operation, the one from zero to one? Why you need to recruit your first customer support employee.
aircall
MAY 5, 2017
We’ve looked at how to successfully scale your customer support team before. But before you can scale your team from one to five, or ten, or a whole busload, you need to start building it. What about your very first scaling operation, the one from zero to one? Why you need to recruit your first customer support employee.
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