store 
Cisco - Contact Center
MARCH 13, 2024
If you’ve ever wanted to learn more about what the Cisco Store Tech Lab looks like on the road, here’s your chance! The Cisco Store team opened a travel store at Cisco Live EMEA, held in Amsterdam… Read more on Cisco Blogs
ShepHyken
JULY 16, 2021
He writes about creating a better experience for customers when they come into a store. To compete, brick and mortar stores have to do whatever they can to provide excellent customer experiences with every contact they have. However, it also means creating a better experience for customers when they come into a store.
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Cisco - Contact Center
APRIL 26, 2024
This year at Cisco Live EMEA in Amsterdam, the Cisco Store began a new initiative to continue promoting sustainability in our daily operations. The power for the technology deployed at our travel… Read more on Cisco Blogs
Cisco - Contact Center
JANUARY 30, 2024
The Cisco Store has harnessed this technology by creating the Cisco Store Xplorer AR app. Augmented reality (AR) has the potential to unlock a new level of interaction with the world around us. When… Read more on Cisco Blogs
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Reports of the death of in-store shopping have been greatly exaggerated. This year’s retail survey found that more than 60 percent of consumers start and end their journey by visiting a store. Retail customers value price above everything, but the importance of other factors varies for different brands.
AWS Machine Learning
OCTOBER 6, 2023
One such component is a feature store, a tool that stores, shares, and manages features for machine learning (ML) models. Amazon SageMaker Feature Store is a fully managed repository designed specifically for storing, sharing, and managing ML model features. A feature store maintains user profile data.
ShepHyken
JANUARY 24, 2020
Most retail businesses understand that the best service strategies won’t succeed if store-level employees don’t feel motivated. Here are three ways you can boost employee empowerment and engagement to increase customer satisfaction and provide a stand-out store experience. 1. Empower Your Staff to be Efficient and Flexible.
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What does it take to engage agents in this customer-centric era? Download our study of 1,000 contact center agents in the US and UK to find out what major challenges are facing contact center agents today – and what your company can do about it.
Advertiser: The Office Gurus
As more merchants are processing credit card payments over the phone and storing credit card data, the importance of providing data security becomes paramount. The businesses, as well as any call centers they partner with, NEED to be PCI compliant.
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Special features on grocery and convenience stores! This large-scale North American survey explores changes in expectations over the last year. You’ll learn: What consumers expect. How habits are solidifying. Where to focus to drive the greatest impact.
Advertiser: Vanilla Forums
What does 2021 have in store for the community profession? Will these unprecedented times expedite the rise of branded communities? What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers! 2020 was a year unlike any we've seen in our lifetimes.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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