solutions it 
Hodusoft
FEBRUARY 6, 2024
HoduSoft Ready to Shine at IT EXPO 2024: Showcasing its Powerful Communication Solutions Over the past few years, the communication landscape has undergone major transformations, driven by advanced technologies, changing customer expectations, and an increase in digital platforms.
CSM Magazine
MARCH 26, 2024
While things such as creating a better user experience and cutting transaction costs are valid ways of going about it, it is great to consider using white-label fintech platform software solutions. White-label products across multiple industries are quite a common occurrence according to Kindgeek.
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CSM Magazine
AUGUST 3, 2022
ITS has today announced the release of evalyou8, their latest software solution designed to capture customer feedback on the service they have received. evalyou8 allows the creation of a simple html link which can be added to email signatures, crm solutions or anywhere a link can be placed where you would like to capture feedback.
AWS Machine Learning
DECEMBER 1, 2022
This is a guest post co-written by Julian Blau, Data Scientist at xarvio Digital Farming Solutions; BASF Digital Farming GmbH, and Antonio Rodriguez, AI/ML Specialist Solutions Architect at AWS. xarvio Digital Farming Solutions is a brand from BASF Digital Farming GmbH, which is part of BASF Agricultural Solutions division.
Advertiser: Vanilla Forums
If customers perceive community as a solution to CX expectations. What do consumers expect when it comes to CX? Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings.
Zappix
FEBRUARY 14, 2024
PRWEB) Feb 14, 2024 Zappix , a Digital Patient Engagement Solutions leader, reports significant reductions in no-shows and late cancellations for Gastroenterology and Endoscopy clients utilizing its platform throughout 2023. BURLINGTON, MASS.
aircall
AUGUST 30, 2022
With Sixième Son, Aircall deploys the first ever comprehensive sonic strategy for a SaaS phone solution. Bringing Aircall’s solution to people. Aircall chose a sonic identity that embodies technical solutions, energy and creativity, and the people behind them. Sixième Son thus created a sonic identity that says it all.
Advertiser: ZoomInfo
The digital age has brought about increased investment in data quality solutions. 64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.
Advertiser: Vanilla Forums
Do Customers Perceive Community as a Solution to CX Expectations? What do consumers expect when it comes to CX? What is most important when interacting with a brand, and what is the ideal experience they’re looking for? Customer experience expectations are ever-changing so understanding what they are is crucial to the success of your brand.
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To find how contact centers are navigating the transition to omnichannel customer service, Calabrio surveyed more than 1,000 marketing and customer experience leaders in the U.S. about their digital customer communication strategies. Read the report to find out what was uncovered.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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What does it take to engage agents in this customer-centric era? Download our study of 1,000 contact center agents in the US and UK to find out what major challenges are facing contact center agents today – and what your company can do about it.
CXInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most.
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Implementing a modern contact center solution, powered by AI, can give contact centers a competitive advantage. The LinkLive CCaaS is a single, complete solution that offers secure support across all channels for your agents, supervisors, and employees.
Advertiser: Vanilla Forums
Updating and upgrading how you meet customer expectations should be a top priority for any company, and though it might sound like a weighty task, there is an uncomplicated solution: Community. Though we see this as an obvious connector, we realize that not everyone will.
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