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VoIP Integration With CRM: Everything You Need to Know

JustCall

What happens when you combine the power of VoIP with the flexibility of automated integrations? VoIP integration with CRM is meant to suit the needs of both modern customers as well as the workplace of today. If you want to build versatile and customized workflows, you need to tap into VoIP integration for your business.

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. But what is HIPAA and how does a HIPAA compliant VoIP phone system help your business? VoIP providers need to be HIPAA compliant because they could potentially record and store ePHI. Is Your VoIP Phone System HIPAA Compliant?

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How to Set Up a VoIP Phone at Office (or Home)

JustCall

Reliable and consistent communication with prospects and customers is the most essential part of the game plan for sales and customer service teams. This has made VoIP software a north star in conversations, adopted even by small businesses owing to its infinite benefits. VoIP has many benefits. Determine your company’s needs.

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Area Code 808: Honolulu, Hawaii Local Phone Numbers

JustCall

Any business in the United States can receive a Honolulu area code using JustCall digital phone systems (VoIP). VoIP phone set up cost is very minimal unlike traditional phones. VoIP phones offer monthly subscription-based models, so you also always have the option to add or remove users. Sales and Support Automation.

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HoduSoft partners with ITWerks to serve the UC Market in Singapore’s Territory and Global Clients

Hodusoft

HoduSoft, India-based Unified Communications products maker, announced its collaboration with ITWerks Pte Ltd, a global provider of end-to-end software and cloud technology solutions. With this strategic alliance, ITWerks aims to serve the Singapore territory and existing global clients with world-class UC solutions. About HoduSoft.

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Looking for Call Management Software? Make Sure it Has These 6 Features

Babelforce

But not all tools are built the same. It will usually collect caller intent , route calls to the correct agent, improve customer data access, and automate post-call work. An Interactive Voice Response (IVR) system is a tool that gathers caller intent and uses this information to help the customer access the right help.

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HIPAA Compliant Texting: The Complete Checklist and Guide

JustCall

Sharing or transmitting SMS texts that contain PHI increases the risk of security breaches. HIPAA-compliant bulk SMS and SMS automation features allow smoother communications with patients. Firstly, it is mandatory to gain patients' consent before engaging in SMS communications with them. Take Patients' Consent.