Beyond Philosophy
MAY 25, 2016
Unable to reach a compromise for the outsourcing and transfer of their jobs , employees from all parts of the organization walked off the job last month. Just reading some of the Facebook comments on Verizon Wireless Workers Rising shows the strength of feeling. Consider the outsourcing of the call centers. Why did they strike?
Quality Contact Solutions
MAY 27, 2021
Here are two areas: Calling Wireless Numbers: Some level of consent is required to use an automatic telephone dialing system (ATDS) when calling any? wireless telephone number , regardless if the call is B2B. A call is considered abandoned if a live agent is not connected within 2 seconds of the person completing their greeting.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Vcaretec
JANUARY 8, 2021
(v)WeCare is a customer service outsourcing company that provides high-quality support to a variety of industries across a variety of communication platforms. But do you want to know what really makes us one of the best call center outsourcing companies? Our team members. Choose to work with the (v)WeCare team.
Vcaretec
JUNE 6, 2022
There are a lot of outdated myths out there about outsourced customer care, and we’ve dispelled the biggest ones recently on the Vcare blog. Outside of the common misconceptions, though, we often get questions from clients and customer experience executives about the Pros and Cons of their outsourcing options.
Outsource Consultants
OCTOBER 23, 2018
Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay. The Philippines has dominated the offshore outsourcing market for the last decade and has become the largest outsourcing market in the world. outsourcing vendors. Energy and utility. Financial services. Healthcare. Real estate.
Quality Contact Solutions
SEPTEMBER 14, 2022
Assess the Program Here is a list of ways to start to dissect the program: Conduct interviews with stakeholders (including the executive team, clients if this is an outsourced telemarketing program, and vendors) and those on the operations team (including managers, supervisors, agents, and the IT/dialer team).
Quality Contact Solutions
FEBRUARY 24, 2022
The key is to make it personal.?. Take regular breaks and remember that balancing work and your personal life is essential.?. The right things that may make a difference will be an extra monitor, web camera, supportive chair, wireless mouse, earbuds, additional lighting, drink coasters, tissues, notebooks, pens, or sticky notes.??.
Expert insights. Personalized for you.
283 
Let's personalize your content