Successful Customer Service is Personal
CCNG
FEBRUARY 15, 2023
USE CAUTION WHEN OUTSOURCING YOUR CORE COMPETENCY. If the core of your business is exceptional customer service, then outsourcing to a third party can be financially beneficial but detrimental to your customer relationships. That, in turn, allows you to create more effective personal relationships. IT DOESN’T MATTER…B2C OR B2B.
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