aircall

FEBRUARY 23, 2022

To fuel the future of voice, HubSpot is making a strategic investment in Aircall, its #1 most installed telephony partner. Boosting sales and support agent productivity by automatically logging call activity in HubSpot to Contacts, Deals, and Tickets—along with details like call notes, call duration, and call recordings.

Customer centricity 127

Customer centricity CRM Sales Customer Experience 127

ShepHyken

AUGUST 31, 2023

This is where ERP and CRM integration comes into play. What is an ERP? In fact, according to Hubspot , for 42% of companies, 11-30% of their revenue can be attributed to cross-selling. More cross-selling and upselling opportunities Targeting customers with personalized recommendations can generate significant revenue growth.

Journey mapping 321

Journey mapping Upselling CRM Feedback 321

Comm100

OCTOBER 17, 2023

Comm100 Freshdesk Intercom Help Scout Hubspot Service Hub Kayako Kustomer LiveChat Zendesk Zoho Desk Comm100 Comm100 is a global provider of omnichannel communication software that helps organizations to deliver optimal engagement through the perfect balance of human-bot engagement.

Customer Service 73

Customer Service Interactive Voice Response Multi-channel support Multichannel 73

Totango

MAY 17, 2022

Integration with other areas of your business for seamless coordination between your sales department and other relevant departments, such as marketing and customer service. HubSpot CRM. It integrates with many other popular apps, including Zoho’s business suite apps. HubSpot CRM. SAP Sales Cloud. Salesforce CRM.

B2B 79

B2B Sales CRM Enterprise 79

aircall

OCTOBER 13, 2022

This next step allows Aircall and HubSpot to strengthen their focus on addressing the ever-growing complexity of today’s businesses and their need to scale. This latest development will build on the accomplishments of Aircall and HubSpot’s partnership so far: . New York, October 13, 2022.

CRM 54

CRM Customer centricity Education Customer retention 54

Nicereply

SEPTEMBER 28, 2021

Take into account that customer service software implementation depends on various factors, like your business’ workflows, integrations, related apps, required customizations, schedule, etc. Let’s now take a look at the top 5 customer care tools for 2021: HubSpot Service Hub. You can get started with HubSpot Service Hub for free.

Customer Service 98

Customer Service call center software Surveys Analytics 98

aircall

NOVEMBER 18, 2022

Aircall has to be included on this list since it offers over 100 seamless integrations with some of the most recognized brands in the world for call management needs. . HubSpot : Best for CRM Management . As one of the world’s leading CRM companies, HubSpot offers the ability to manage omnichannel data effortlessly.

Customer Experience 62

Customer Experience Interactive Voice Response Chatbots CRM 62

VirtualPBX

JANUARY 11, 2023

Send Data with Our Zapier Integration. With our tool and smart integrations, you can build custom workflows and bring your vision to life with loads of options to choose from. Our Zapier Integration allows you to connect your VirtualPBX account with other business apps like HubSpot and Slack.

Accountability 98

Accountability Marketing 98

aircall

APRIL 20, 2022

As a key part of our product, we’ve built dozens of integrations and features that help your team create transformative experiences for your customers. . Today, we’re delighted to mark the next milestone in our mission: Aircall’s App Marketplace has officially surpassed 100 integrations. Integrations Unlock Your Team’s Potential.

CRM 62

CRM Benchmark Sales Analytics 62

Fonolo

APRIL 6, 2020

It has call recording, analytics settings and a host of other integrations. HubSpot is one of the leading players in the contact call center space and is one of the best CRM systems for most businesses. Integrated with Salesforce, you can use SMS, video and multiple other channels to connect with customers.

Contact Center 108

Contact Center Average Handle Time Call Center Multichannel 108

Totango

FEBRUARY 18, 2021

In this series, we will discuss a different integration that Totango offers to help harness the powers of all of your technology platforms into one dynamic customer success platform to improve your team’s efficiency and take your customer success to the next level. Integrate with Totango – #1 Customer Success Platform.

CRM 69

CRM Sales Enterprise Marketing 69

Kapta Customer Success

DECEMBER 6, 2021

Instead, it's important to develop an interview and feedback system that integrates into overall account management so your KAM team has a strong relationship with each client that continues to develop over time. 94% of consumers report that they are likely to purchase more from a company with "very good" CX.

Accountability 97

Accountability Feedback Sales Customer Experience 97

VirtualPBX

JANUARY 26, 2022

Our flagship episode kicks off this February 2nd with “Getting Started with Zapier Integrations.” First things first, the Zapier integration lets you connect your VirtualPBX account to your favorite business apps. Let us show you how these Zapier integrations can help. The Nitty Gritty. Don’t worry.

voip 98

voip Banking Best practices Call Center 98

aircall

JULY 6, 2018

Aircall has climbed the ranks of HubSpot integrated software and is now a Premier Partner. HubSpot Users. Aircall has been installed over 500 times via the HubSpot Connect Marketplace. Before ever picking up a call, Aircall’s well-integrated phone software gives HubSpot users unparalleled access to customer information.

Sales 81

Sales Enterprise Call Center Feedback 81

JustCall

JANUARY 29, 2024

To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. Overall, integrations and compatibility are strong suites for both JustCall and Kixie.

Sales 52

Sales APIs Analytics Abandon rate 52

aircall

NOVEMBER 9, 2021

This move will also bring our team closer to our technology partners, including Salesforce , Microsoft, and Hubspot , who are also building up their presence in the UK market (hopefully over a nice cuppa). . London marks our fifth office opening, with global headquarters already located in Paris and New York.

Banking 118

Banking Engineering Sales Marketing 118

aircall

SEPTEMBER 7, 2022

He currently works as an Operating Partner at Stripes and previously as Chief Financial Officer at HubSpot and Blackboard. Aircall is easy to get up and running, integrates with all your backend systems and provides the metrics you need to manage your business while improving your productivity and efficiency.

SaaS 62

SaaS Finance Metrics Management 62

aircall

APRIL 22, 2021

To bring more value to B2B customers, HubSpot has designed a new data sync tool , Operations Hub , for the HubSpot CRM platform that syncs Aircall contacts bidirectionally. . Next, we’ll look at the features of the new HubSpot data sync integration and how they work to elevate teams’ performance. .

Call Center 62

Call Center Sales Morale B2B 62

CSM Magazine

OCTOBER 19, 2020

App by Hubspot. HubSpot lets you take your customer service work with you wherever you go. HubSpot simplifies and organizes tasks without having to switch tabs. HubSpot Keyboard Makes It Easy to Send Sales Assets in Any App. Seamless Syncing of Mobile Activity with HubSpot Account. Convenient Live Chat.

Customer Support 98

Customer Support Chatbots Sales Wait times 98

ProProfs Blog

DECEMBER 6, 2021

Third-Party Integrations: SurveyMonkey integrates with collaboration platforms, customer data platforms, and cloud storage platforms to streamline business processes and get more things done. Integration with existing systems. Seamless integrations. Integration with Zoho CRM, MailChimp, Google Docs, etc.

Surveys 78

Surveys Enterprise Feedback CRM 78

JustCall

APRIL 3, 2024

CRM integration: While you can upload lead data using.csv or.xls files, CRM integration should also be available. For example, with JustCall, you can automate the logging of calls into a Google Sheets spreadsheet (Google Sheets integration or through the public API). Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

Comm100

JANUARY 5, 2022

CRM integration . Your live chat solution channel should be able to integrate with popular CRM platforms such as Salesforce or Microsoft Dynamics, turning your CRM into a true knowledge hub. The live chat software integrates with a range of in-house tools, as well as Facebook Messenger. Custom routing . Zendesk Chat .

Government 76

Government CRM SaaS Marketing 76

ShepHyken

JANUARY 28, 2022

Various software helps with CRM, like Field Promax, Salesforce, Zoho, Hubspot, Monday.com, etc. It is synced with QuickBooks integration to access a wide range of customer data. CRM done manually can be very time-consuming and hectic, so there is software for the same.

CRM 175

CRM Sales Feedback Customer Support 175

Infinity

JANUARY 5, 2022

Choosing a tool that integrates with a variety of partners creates a streamlined flow of data and makes it easier to extract insight without bringing in the data scientists. Their platform was very easy to set up and integrate into our tech stack, swiftly delivering measurable results for our clients.” – Josh Hatfield, Semetrical.

Multichannel 52

Multichannel APIs Marketing Analytics 52

JustCall

JANUARY 14, 2021

Thankfully, phone integrations are helpful tools for virtually every business, no matter the size or industry. Integrations ensure that all your data is in one place. So, if you are a HubSpot customer and looking for a cloud-based phone system for your business, then you have dropped in at the right blog post.

voip 52

voip Real estate Accountability CRM 52

aircall

OCTOBER 6, 2022

Aircall, a global provider of an integrated, easy to use, cloud-based phone solution, used in millions of daily customer care, sales and support calls, today announces its new office opening in Madrid. MADRID, October 6th, 2022. Located in the Chamberí district, this hub will host a team of 80.

Marketing 62

Marketing SaaS Education CRM 62

JustCall

FEBRUARY 23, 2021

What happens when you combine the power of VoIP with the flexibility of automated integrations? VoIP integration with CRM is meant to suit the needs of both modern customers as well as the workplace of today. If you want to build versatile and customized workflows, you need to tap into VoIP integration for your business.

voip 52

voip CRM Analytics Metrics 52

aircall

JUNE 27, 2022

This ecosystem currently integrates with more than 100 leading business tools, including Salesforce, HubSpot, Microsoft Teams, Intercom and more. Aircall maintains its growth trajectory by focusing on fundamentals, that include continuing to enrich its marketplace, to empower every professional to have richer conversations.

call center software 105

call center software Call Center Metrics Marketing 105

Totango

AUGUST 16, 2022

A customer retention software tool may perform these tasks independently or through integration with other tools like customer success software. Customer Relationship Management: Hubspot. Hubspot provides CRM features for use across organizations, including marketing, sales, customer service and operational teams.

Customer retention 98

Customer retention Upselling CRM SaaS 98

aircall

MARCH 29, 2022

By having a local office, more than 50 partners—like Deutsche Telekom , Salesforce, HubSpot, or Zendesk—and over 1,500 customers—like SumUp , Jochen Schweizer, Idealo, Clark, or Scout24—can benefit from personalized support. . Our goal is to provide more powerful integrations that meet the specific needs of the German-speaking market.

Sales 62

Sales CRM Marketing Personalization 62

aircall

FEBRUARY 13, 2017

A study conducted by Hubspot Research shows that there’s a wide gap between what prospects and customers want to learn about during the first call and what sales people actually talk about. This is where HubSpot’s new Sales Referral Partner program comes into play. Becoming a HubSpot sales partner will transform your business.

Sales 83

Sales Customer centricity Coaching CRM 83

aircall

DECEMBER 3, 2021

Fabio Pancaldi, director of sales at HubSpot and the debate’s moderator, may have said it best. He suggested the best way forward is an integrated approach that uses both calls and chat. ” Game echoed that sentiment, adding that platforms like HubSpot’s can play a critical role, too.

Morale 62

Morale Sales Customer Experience Personalization 62

Nicereply

JANUARY 9, 2023

Similarly, the customer service team can use workflow automation tools like the HubSpot integration for call centers to make their work easier and serve customers better. For example, combining HubSpot with call center software like Cloudtalk helps synchronize customer data across both platforms.

Omni-channel support 52

Omni-channel support B2B Interactive Voice Response Feedback 52

JustCall

SEPTEMBER 7, 2021

HubSpot and JustCall are two very powerful tools for business communications. A HubSpot integration with JustCall enables multiple workflows including SMS automation. . With the JustCall-HubSpot integration, you can build customized workflows. HubSpot Workflows. HubSpot SMS Integration with JustCall .

CRM 52

CRM Accountability Sales 52

JivoChat

JUNE 29, 2023

By implementing chatbots and AI and integrating AR and VR, you can leverage the latest innovations to drive engagement and sales. Integrating these technologies into your customer service strategy allows you to provide exceptional service while reducing costs and improving efficiency. Buy Hubspot from Hubspot.

Analytics 88

Analytics Chatbots Feedback Surveys 88

JustCall

MARCH 31, 2021

Conversation Intelligence with JustCall & Hubspot. First on our list is Conversation Intelligence with Justcall & Hubspot. Here, not only the recording but the call transcription is available directly in your Hubspot account. Intelligent Incoming Call Routing in HubSpot.

call center software 52

call center software APIs Call Center Coaching 52

JustCall

APRIL 27, 2020

Cloud Phone Integration with CRM Software . While the insurance company was using HubSpot, recording call details was turning out to consume a lot of time. Following this, they would feed these details into HubSpot. The HubSpot integration with JustCall streamlined the process for the sales and support agents.

Interactive Voice Response 86

Interactive Voice Response CRM Average Handle Time Sales 86