5 Top Customer Service Articles for the Week of August 5, 2019
ShepHyken
AUGUST 5, 2019
The future is digital, but to get customers to emotionally connect, it still takes some human interaction. 7 Critical CRM Trends to Keep an Eye on in 2019 by Zachary Totah. SelectHub) CRM is a competitive, growing space. My Comment: CRM (Customer Relationship Management) is an important part of the customer experience.
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