JustCall

APRIL 12, 2023

Founded in 2015, Gong is a popular sales intelligence software that provides deep insights into deal progress, pipeline, and market trends. If you’ve been using Gong and are looking for a Gong alternative, this blog is for you. This comprehensive guide has compiled the top 8 sales Gong alternatives you can consider.

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

APRIL 3, 2023

Sales is a crucial part of any business. Despite the growth of several modern tools to make this process more efficient, cold calling remains integral to any enterprise sales strategy. The solution has a cloud-based contact center that offers multiple features to help increase contact rates and sales revenue.

Interactive Voice Response 52

Interactive Voice Response CRM B2B B2C 52

aircall

APRIL 16, 2021

Let’s look specifically at how SaaS software can help sync your sales and support teams so they work together in perfect harmony. Improve sales workflows. For example, sales and support teams have been using CRM systems for quite some time. Try Freshsales , Outreach , Pipedrive , OneUp Sales. Increase revenue.

SaaS 62

SaaS Sales Coaching APIs 62

ProProfs Blog

DECEMBER 6, 2021

These facts reinforce the important roles web forms play in marketing and sales as the first point of contact. Seamlessly transfer your form data to your marketing platforms, CRM, and more. Integration with existing systems. Seamless integrations. Zoho Survey. Key Features. 17 different form types. eSignature.

Surveys 78

Surveys Enterprise Feedback CRM 78

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? What is a CRM? What is a CRM? Why do you need it?

CRM 52

CRM Upselling Sales Marketing 52

OctopusTech

SEPTEMBER 29, 2022

It also integrates with different platforms like group chat apps and social media platforms like Facebook, Instagram, Whatsapp, and many more. A customer service tool also provides a knowledge base to users, handles inbound and outbound communications, come up with analytics dashboards, and integrates with various automation software.

Customer Service 62

Customer Service CRM Self service Analytics 62

JustCall

JANUARY 2, 2020

With 2020 close at hand, we at JustCall are excited about all the upcoming updates and integrations. We were able to bring multiple feature updates around JustCall and its integrations. We also launched some new CRM, sales intelligence and marketing automation integrations. Integrations that went live in 2019: .

CRM 52

CRM Analytics Surveys Accountability 52

ViiBE Blog

JULY 22, 2022

What are the ways to use CRM? If you’re like most marketers and salespeople, you rely on your CRM (Customer Relationship Management) to help manage your sales pipeline and keep track of your contacts. Your CRM system is a powerful tool that can help your business to manage its customer data more effectively.

CRM 52

CRM Upselling Sales Marketing 52

aircall

APRIL 19, 2021

To deliver a good customer experience, your sales and support agents must continually build relationships with every customer interaction they have. With a CRM phone integration , your sales and support agents can view many details about customers before they even utter a greeting. Syncs data across all business tools.

CRM 62

CRM voip APIs Call Logging 62

NobelBiz

APRIL 16, 2024

Table of Contents Understanding Omnichannel Customer Engagement Omnichannel customer engagement isn’t just a buzzword; it’s a strategic approach to customer interaction that emphasizes the seamless integration of multiple channels to deliver a consistent and personalized experience.

Contact Center 52

Contact Center CRM Call Center Best practices 52

Nicereply

JANUARY 18, 2023

Zendesk Zendesk is probably one of the most popular help desk software solutions due to its flexibility, rich set of features, and integrations. The tool is fully customizable and features over 1000 pre-built and custom third-party apps and integrations. Besides, Zoho Desk integrates with all of Zoho’s other business apps.

Self service 52

Self service Analytics Enterprise APIs 52

ProProfs Blog

NOVEMBER 26, 2021

With the necessary integration and minimal styling, this free form builder has a drag and drop editor. Limited third-party integration: Google forms lack third-party integration for better marketing automation. So if you are looking for your ideal alternative, this blog will offer all the help. Easy customization.

Surveys 78

Surveys Enterprise Analytics APIs 78

JustCall

APRIL 5, 2023

Further, the availability of 100+ integrations will come to play when you are to increase the scope and capacity of your operations and scale them with the changing requirements of your business. It is an extensive ecosystem with over 300 ready-to-use integrations to make RingCentral a powerhouse of business communication.

Interactive Voice Response 52

Interactive Voice Response voip Analytics Contact Center 52

ViiBE Blog

AUGUST 2, 2021

ViiBE Blog. What is CRM integration and why is it useful? Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization. But how does CRM integration work and how useful can it be for your business?

CRM 52

CRM Automotive Call Center Transportation 52

JustCall

APRIL 20, 2023

For instance, CloudCall tool is an intelligent phone system that seamlessly integrates calls and chats directly into your CRM. Features You should select an application that has basic features such as: Call recording Call routing Analytics Integration with other business software, etc.

voip 52

voip CRM call center software Interactive Voice Response 52

CustomerSuccessBox

APRIL 11, 2019

Some think that a CRM should suffice whereas others want to build their own dashboards on top of analytics tools. Customer Success and Sales are different individuals, different roles, different KPIs and deliver different values. Sales delivers customer acquisition vs. Customer Success delivers product adoption + retention + upsell.

Upselling 80

Upselling CRM SaaS Customer advocacy 80

OctopusTech

APRIL 25, 2019

The system also has integrated ticket-time tracking functionality plus this software is compatible with iOS and Android. Second, on the list, this customer support software is a fully integrated help desk platform. Automated Ticketing Mechanisms. Social Customer Support. Community Forums. Knowledge Bases or Information portals.

Customer Support 90

Customer Support Gamification Multi-channel support Self service 90

JustCall

JANUARY 19, 2023

This in-depth blog will take you through the top 8 VoIP options and alternatives that will help you find your next business phone provider. Sales and support automation – Save time on manual tasks with automated sales and support workflows. Are you looking for the best VoIP alternative? You’ve come to the right place.

voip 52

voip CRM Interactive Voice Response Enterprise 52

aircall

OCTOBER 3, 2022

CloudTalk has some limitations, like minimal app integrations and spotty call quality, so we wanted to give you more context about what CloudTalk can do and also share 7 CloudTalk alternatives that can help. . It’s a good fit for small businesses and offers popular integrations like HubSpot and Zendesk. . What Is CloudTalk? .

Technical Support 62

Technical Support Analytics call center solutions Call Center 62

aircall

JUNE 15, 2018

Editor’s Note: This is a guest post from Vanessa Rombaut, Content Manager of PieSync ‘s award-winning blog “In The Pipeline” and a featured writer in various tech publications and websites. So how can you get both your sales and customer care teams access to the same, up to date, accurate data? Third-party.

Customer retention 48

Customer retention Upselling CRM Customer Care 48

Nicereply

MAY 15, 2019

Many of you know Hubspot as an all-in-one software that expertize on inbound marketing and sales. Now it’s faster, saves more time conquering email with your team and it enables you to connect with more than 50 app integrations. With Zoho Desk, you can determine the best page layout, add fields, create tabs, and edit templates.

CRM 49

CRM Enterprise Customer Support Management 49

Netomi

SEPTEMBER 20, 2021

AI powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks. Netomi is incredibly easy to adopt and has out-of-the-box integrations with all of the leading agent desk platforms. Back-end systems integrations (CRM, OMS, etc.)

Chatbots 126

Chatbots APIs Surveys Analytics 126

JustCall

DECEMBER 23, 2022

In this blog, we will look at some of the most relevant alternatives to 8×8. Besides offering access to robust business phone capabilities, JustCall also integrates with solutions like Salesforce, Zoho, HubSpot, and Zapier to help you build a thriving customer engagement ecosystem. Top Features of JustCall.

voip 52

voip APIs CRM Enterprise 52

ProProfs Blog

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Specific features to look for in customer feedback tools include customization, pricing, integration options, and more. Integration Options . Here we go!

Feedback 148

Feedback Surveys Enterprise Analytics 148

aircall

MAY 10, 2021

When you understand the digital tools landscape, including a cloud phone system and software integrations, you’ll be able to create a best-in-class customer experience that aids in retention and encourages brand advocacy. Ultimately, a help desk integration helps support agents organize tickets and share information. Onpipeline.

Customer Experience 71

Customer Experience CRM call center software Surveys 71

JustCall

JANUARY 31, 2023

In this blog, we will look at the top-8 alternatives of Dialpad–from understanding the pros and cons of each tool to the top features, we’ll cover everything. are automatically stored on the connected CRM, without the need for any manual intervention. Let’s get to it right away.

voip 52

voip Enterprise Interactive Voice Response CRM 52

JivoChat

SEPTEMBER 29, 2021

Email marketing is an opportunity to develop a closer relationship with your target audience, know even more about their behavior, build your company’s credibility and authority, and increase your sales. . Access valuable data by integrating Google Analytics with Mailify, and track your email campaigns. . Sendinblue.

Marketing 52

Marketing Benchmark Analytics Personalization 52

JustCall

FEBRUARY 25, 2020

When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind. A well-stacked tech stack for financial services should comprise key categories like Communication, Helpdesk and Shared Inbox, Accounting, CRM and Product Management.

Finance 59

Finance CRM Accountability Sales 59

Comm100

FEBRUARY 5, 2018

This blog post aims to demystify customer engagement software by identifying the kinds of engagement tools that are out there, and what these tools are good for. CRM Software. These are common types and functions of customer engagement software: CRM Software. Past sales (what did they buy and when? Live Chat Software.

CRM 49

CRM Marketing Multichannel Self service 49