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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Security is a shared responsibility between AWS and AWS customers. All the principles of the AWS Shared Responsibility Model are applicable to generative AI solutions. Refresh your understanding of the AWS Shared Responsibility Model as it applies to infrastructure, services, and data when you build LLM solutions.

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How To Outsource Website Development Project?

OctopusTech

Assess Methodologies and Processes Dig deeper into the agencies shortlisted by understanding their project execution processes – website design and development methodologies used, documentation standards followed, quality assurance practices, security policies, and tools deployed. Gauge their communication styles and protocols.

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My Favorite Books, Podcasts, and Blogs for Customer Service Leaders

Toister Performance Solutions

— Vee Rose (@jainyrose) September 27, 2017 It's been awhile since I compiled a list of my favorites, so I decided to write this post in response. Books for Customer Service Leaders Full disclosure: I've added affiliate links to each book's Amazon page, which means TPS gets a referral fee for each purchase. The privacy policy.

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Talkdesk Organizational Security

Talkdesk

This blog post is the first in a four-part series outlining Talkdesk’s security policies. Privacy Ensuring customers’ data is used only in a manner consistent with their expectations is a responsibility we take very seriously. In this post, we cover Talkdesk’s approach to organizational security.

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Why Customer Service Employees Avoid Taking Ownership

Toister Performance Solutions

Advertising disclosure: This blog participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon.com and affiliated sites. Taking ownership simply means accepting responsibility for ensuring the problem gets solved. the privacy policy.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system. This is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI). Protect against reasonably impermissible uses or disclosures.

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How surprise fees put employees in a no-win position

Toister Performance Solutions

Advertising disclosure: This blog participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon and affiliated sites. They didn't create the policy, yet they must defend them to frustrated guests. It's an awkward position to be in.