january-2020-product-updates Blog Related Topics 
kommunicate
FEBRUARY 4, 2020
In the month of January, we have added some cool features to kommunicate for optimizing your customer support more efficiently. If you have missed the previous updates, please read here. The post Here’s What’s New from January 2020|Kommunicate Product Updates appeared first on Kommunicate Blog.
Customer Service Life
FEBRUARY 10, 2020
– In this article on the Zendesk blog, read how CX experts define customer loyalty and how companies can gain it. Best Uses of AI in Customer Service – AI will continue to be an area of intrigue in 2020. ICMI Top 50 Thought Leaders to Follow on Twitter – January 2020. Which companies get your vote?
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Totango
NOVEMBER 10, 2020
Your customer success team can keep clients better informed on their progress, actively demonstrating the value obtained through your product. These plans document established goals, show how your product will help achieve these goals, and should provide ongoing progress updates through a live online portal, leaving no one in the dark. .
ConvergeOne
MARCH 11, 2021
History suggests many organizations do not update their software when vulnerabilities are found. Beginning in January 2021, Mandiant (part of FireEye) Managed Defense observed multiple instances of abuse of Microsoft Exchange Server within at least one client environment. History of Hafnium Attack. That post is detailed here.
Cincom
MAY 27, 2020
We didn’t just survive a singular event, and we can’t just re-set everything to January 1, 2020, and go forward. Individually, sales reps have been engaging with customers, utilizing processes and selling products and services that also reflect that messaging. Update Technology and Systems.
Hodusoft
OCTOBER 26, 2023
Many government organizations use them to send important and urgent updates. Several reputable businesses use them to send messages to inform their customers about their products, offers, and deals. billion robocalls between January and August 2023, and each person receives about 17 spam calls every day.
Cincom
MAY 27, 2020
We didn’t just survive a singular event, and we can’t just re-set everything to January 1, 2020, and go forward. Individually, sales reps have been engaging with customers, utilizing processes and selling products and services that also reflect that messaging. Update Technology and Systems.
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